Device setup
Which device do you want help with?
Change device

Device setup

Set up your device for the first time or after having done a factory reset.
INSTRUCTIONS & INFO
  1. To turn iPad on, press and hold the Power/Sleep/Wake button until the Apple logo displays.
    Note: Before setting up your device, make sure you have completed the online activation process. Please see Activate your new phone or SIM for more information.
    device 5033/9007000_01.jpg
  2. You'll see "Hello" in different languages. Slide from left to right anywhere on this screen. 
    Note: If you're blind or have low vision, you can turn on VoiceOver or Zoom from the Hello screen. To find your IMEI/MEID and ICCID, tap ‘I’ in the lower right corner of the screen.
    device 5033/9007000_02.jpg
  3. Select your language.
    device 5033/9007000_03.jpg
  4. Tap your country or region.
    Note: This affects how information will look on your device, including date, time, contacts, and more. While setting up your device, you can start over at any point by pressing the Home button.
    device 5033/9007000_04.jpg
  5. Tap a Wi-Fi network to connect. Or if you're setting up iPhone with active cell service, you can tap Use Cellular Connection.
    Note: Get help activating AT&T cell service or if you can't connect to Wi-Fi.
    device 5033/9007000_05.jpg
  6. Then decide to enable or disable Location Services.
    Note: Location Services is a feature you'll need for apps like Maps and Find My Friends.
    device 5033/9007000_06.jpg
  7. Decide whether to make a passcode to help protect your data.
    Note: You'll need a passcode for features like Touch ID and Apple Pay. After setting up your device, you can make a more complex passcode under Settings > General > Passcode.
    device 5033/9007000_07.jpg
  8. Set up your device as new or restore it from an iCloud or iTunes backup.
    Note: Get help from Apple support article: Transfer content from an iPhone, iPad, or iPod touch to a new device.
    device 5033/9007000_08.jpg
  9. Enter your Apple ID and password, then tap Next. If you don't have one, tap Don't have an Apple ID or forgot it?
    Note: For help, visit Apple ID Support.
    device 5033/9007000_09.jpg
  10. Review the terms and conditions. Tap Agree to continue.
    Note: For a copy of the terms and conditions, tap Send by Email, confirm your email address, and tap Send.
    device 5033/9007000_10.jpg
  11. Choose whether to use Siri.
    Note: With Siri, you can speak to send messages, set reminders, find directions, make phone calls, and more.
    device 5033/9007000_11.jpg
  12. Decide whether to share information with app developers.
    device 5033/9007000_12.jpg
  13. Tap Get Started to begin using your device.
    Note: Make a safe copy of your data by backing up, and learn about more features in the user guide for your iPhone. Learn more from Apple support article: Get started with iPhone.
    device 5033/9007000_13.jpg

Did you get the help you needed?