1. To change your voicemail password, select the Phone app.
    Note: To access Visual Voicemail, you must have already Set Up Voicemail.
  2. From the Dial tab, select the Visual Voicemail icon.
    Dial tab showing how to change voicemail password; "Visual Voicemail" icon is circled 
  3. Select the Menu icon > Settings.
    Menu icon in the top right corner of the screen and settings option at the bottom of the pop out list of menu options 
  4. Select Change password then follow the on-screen instructions.
    Arrow pointing to "Change password" setting near the middle of the screen 
  5. Alternately, you can change your voicemail password using the voicemail IVR. Press and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > enter your new password.
    Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    Keypad screen showing alternate method of changing voicemail password; "1" key is circledÂ