Mobile network status
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Mobile network status

View signal strength, network connection status, and enable/disable mobile network and international roaming.

INSTRUCTIONS & INFO
  1. Swipe down from the top of the screen to reveal the Notifications menu.
    device 2850/1440235.jpg
  2. Tap the Settings icon.
    device 2850/1440233.jpg
  3. Scroll to, then tap More networks.
    device 2850/1440234.jpg
  4. Tap Mobile networks.
    device 2850/1440230.jpg
  5. Tap the Mobile data checkbox to turn on or off.
    Note: Mobile data is on by default. Turning off the mobile data will not allow any data to be transferred over the wireless network. Wi-Fi access, voice function, and standard text messaging are still allowed.
    device 2850/1440231.jpg
  6. Tap the Data roaming checkbox to turn on or off.
    Note: Data roaming is off by default. Enabling Data roaming will allow the device to attach to foreign wireless network signals when available. International roaming charges will apply. This setting does not apply to voice access which requires additional provisioning for usage on international networks. Click here for more information on international roaming provisioning and rates.
    device 2850/1440236.jpg
  7. If turning Data roaming on, a confirmation message will be displayed. Tap OK.
    device 2850/1440232.jpg

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