Reset pattern lock

Reset pattern lock

Reset a forgotten pattern lock.


INSTRUCTIONS & INFO
  1. From the home screen, swipe down the Notifications bar.
    device 3214/1684989.jpg
  2. Tap the Settings icon.
    device 3214/1684990.jpg
  3. Tap My device.
    device 3214/1684991.jpg
  4. Tap Lock screen.
    device 3214/1684992.jpg
  5. Tap Screen lock.
    device 3214/1684993.jpg
  6. Touch and drag the saved pattern on the Pattern canvas.
    Note: You will automatically be sent to the next screen.
    device 3214/1684994.jpg
  7. Tap Pattern.
    device 3214/1684995.jpg
  8. Touch and drag the new pattern on the Pattern canvas.
    device 3214/1684996.jpg
  9. Tap Continue.
    device 3214/1684997.jpg
  10. Touch and drag the new pattern on the Pattern canvas again.
    device 3214/1684998.jpg
  11. Tap Confirm.
    device 3214/1684999.jpg
  12. Enter a backup PIN.
    device 3214/1685000.jpg
  13. Tap Continue.
    device 3214/1685001.jpg
  14. Re-enter the backup PIN.
    device 3214/1685002.jpg
  15. Tap OK.
    device 3214/1685003.jpg
  16. After 5 wrong attempts, tap Forget pattern.
    Note: If the backup PIN is available, tap 'Backup PIN'. The device must have already been associated with a Google account for the Forgot Pattern option to display.
    device 3214/1685004.jpg
  17. Enter your Google account login information, then tap Sign In.
    device 3214/1685005.jpg

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