Reset device

Reset device

Learn how to perform a soft and factory reset of the device.


INSTRUCTIONS & INFO
  1. A Master Reset reverts the device back to factory settings. A Master Clear reverts the device back to factory settings and will permanently erase all personal data, preferences, settings and content such as pictures, ringtones and apps that are saved to the device. Data stored to an SD card will not be erased unless otherwise selected. It is recommended that you save (backup) important data to your SIM, SD card, or a computer before proceeding.
    device 3220/1687799.jpg
  2. From the home screen, press the Right Soft key.
    device 3220/1687800.jpg
  3. Scroll to Settings, then press the Center Nav key.
    device 3220/1687801.jpg
  4. Scroll to Phone, then press the Center Nav key.
    device 3220/1687802.jpg
  5. Scroll to Master Reset or Master Clear, then press the Center Nav key.
    device 3220/1687803.jpg
  6. Enter the phone lock code,then press the Center Nav key.
    Note: The default passcode is '0000'.
    device 3220/1687804.jpg
  7. Press the Left Soft key.
    device 3220/1687805.jpg

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