Available Memory
Which device do you want help with?

Available Memory

Check the available device storage.


INSTRUCTIONS & INFO
  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.
    Note: This device is available with 16GB of internal memory and the option to add a MicroSD card up to 128GB. MicroSD cards are sold separately.
    device 5177/9006180_01.jpg
  2. Scroll to and select Memory & storage. Available internal memory and portable storage memory space will be listed. 
    device 5177/9006180_02.jpg
  3. FREE UP MEMORY: From the Memory & storage screen, select Storage cleaner > select Storage manager > select the desired file type to remove > navigate to and select the desired file(s) > select Delete > select DELETE again to confirm.
    device 5177/9006180_03.jpg
  4. REMOVE UNUSED APPS: From the Settings screen, select Apps > desired app > UNINSTALL.
    Note: Select OK to confirm.
    device 5177/9006180_04.jpg
  5. CLEAR APP DATA: From the App info screen, select Storage then select CLEAR DATA.
    Note: Select OK to confirm.
    device 5177/9006180_05.jpg
  6. ADDITIONAL STORAGE: Download a cloud storage app from the Play Store for more device storage.
    Note: You can also purchase an SD memory card to expand your device memory.
    device 5177/9006180_06.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!