Download Apps & Games
Which device do you want help with?

Download Apps & Games

Download apps, games, music, movies, check for an update, reinstall an app and more using Play Store.

  1. ACCESS PLAY STORE: From the home screen, select the Play Store app.
    Note: The Google Play Store provides access to the latest music, apps, games, videos, and more. A Google account is required to access. For more information or support, please see the Google Play Help site.
    device 5177/9007001_01.jpg
  2. DOWNLOAD AN APP: Select the Search field, then enter the desired app name. Select a suggestion or the Search key.
    device 5177/9007001_02.jpg
  3. Select the desired app, then select INSTALL.
    Note: If prompted, review permissions and if you agree select Accept.
    device 5177/9007001_03.jpg
  4. The Downloading icon will appear in the Notification bar while content is downloading.
    device 5177/9007001_04.jpg
  5. OPEN AN APP: Select OPEN after the app has been downloaded and installed.
    Note: Apps can be returned within 15 minutes of purchase. To return an app, from the Play Store select the Menu icon > My apps & games > the desired app > REFUND > YES.
    device 5177/9007001_05.jpg
  6. UPDATE AN APP: From the Play Store, select the Menu icon then select My apps & games.
    device 5177/9007001_06.jpg
  7. Select UPDATE next to the desired app to update. Select UPDATE ALL to update all apps.
    device 5177/9007001_07.jpg
  8. UNINSTALL AN APP: From the desired app in the Play Store, select UNINSTALL.
    Note: You will be prompted to select OK to confirm.
    device 5177/9007001_08.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!