Wireless Support/Device Support/
Email and messaging/
Send & Receive Email
Which device do you want help with?

Send & Receive Email

Add and download email attachments, respond to an email and more.

  1. When a new email is received, the New Email or New Gmail icon will display in the Notification bar.
    Note: In order to send and receive email, you must have already Set Up Email.
    device 5177/9006151_01.jpg
  2. ACCESS & VIEW RECEIVED EMAILS: From the home screen, select the Email app.
    device 5177/9006151_02.jpg
  3. If you have multiple email accounts on the device, select the Menu icon > drop down icon > desired email account inbox.
    device 5177/9006151_03.jpg
  4. COMPOSE AN EMAIL: From the inbox, select Compose.
    device 5177/9006151_04.jpg
  5. Enter the recipient(s) email address, then enter the desired subject and message.
    device 5177/9006151_05.jpg
  6. ADD AN ATTACHMENT: Select the Attach icon, then select the desired file source > navigate to the desired file > select the Send icon.
    device 5177/9006151_06.jpg
  7. REFRESH THE INBOX: Swipe down from the center of the screen.
    Note: When in "Easy" mode, you can't see the last time the inbox was updated.
    device 5177/9006151_07.jpg
  8. VIEW AN EMAIL: Select the desired email.
    device 5177/9006151_08.jpg
  9. REPLY, REPLY ALL, OR FORWARD AN EMAIL: Select the desired option.
    device 5177/9006151_09.jpg
  10. VIEW/SAVE AN ATTACHMENT: Select the desired attachment to view. Select the Save icon to save the attachment.
    Note: By default, attachments will be saved to the Others album. To view saved attachments, from the home screen select the Apps tray > scroll to and select the Gallery app > select the Albums tab > Others.
    device 5177/9006151_10.jpg
  11. DELETE AN EMAIL: Select and hold the desired message, then select Delete.
    device 5177/9006151_11.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!