Backup & Restore with Google
Which device do you want help with?

Backup & Restore with Google

You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.


INSTRUCTIONS & INFO
  1. Swipe down from the Notification bar, then select the Settings icon.
    Note: For more information, including what data and settings are restored, please see Back up or restore data on your device.
    device 5222/9007002_01.jpg
  2. Select the General tab, then scroll to and select Backup.
    device 5222/9007002_02.jpg
  3. Select Google backup. Make sure that Back up to Google Drive is on by selecting the Back up to Google Drive switch.
    device 5222/9007002_03.jpg
  4. If desired, select Account to ensure redundancy for backing up your data on the cloud.
    device 5222/9007002_04.jpg
  5. Select the desired backup account option or select add account to add a new backup account. When you add your Google account to a device, the data that you previously backed up for that Google account is restored to the device.
    device 5222/9007002_05.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!