- To change your voicemail password, you must know your current voicemail password. To access your device’s phone menu, select the Phone tile.
Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you Reset your voicemail password.
- Select the Menu icon.

- Select Settings.

- Select Change more settings for Phone.

- Access your voicemail by selecting Call voicemail.

- Once connected, enter your current voicemail password if prompted, then select the 4 key > 2 key > 1 key > 1 key. Enter your new password, then select #.
Note: Alternatively you can access your Voicemail by selecting and holding the 1 key from the dial pad.
