Secure My Device

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.


INSTRUCTIONS & INFO
  1. To lock or unlock your device screen, press the Power/Lock button.
    device 5132/9007010_01.jpg
  2. To set security lock type, swipe down from the Notification bar with two fingers, then select the Settings icon.
    device 5132/9007010_02.jpg
  3. Scroll to the Personal section, then select Security.
    device 5132/9007010_03.jpg
  4. Select Screen lock.
    device 5132/9007010_04.jpg
  5. Select the Desired screen lock type and follow prompts to complete set up.
    Note: For this demonstartion "PIN" was selected
    device 5132/9007010_05.jpg
  6. Enter New password/PIN and select CONTINUE. Confirm Password/PIN, then select OK.
    device 5132/9007010_06.jpg
  7. To adjust the screen time out settings, from settings, select Display > Sleep > Select Desired screen timeout option.
    device 5132/9007010_07.jpg
  8. When opening your device, you will now be required to enter your PIN in order to unlock the device. Enter your PIN then select the Checkmark icon.
    device 5132/9007010_08.jpg
  9. To change the Desired security lock type, from the Settings menu, scroll to the Personal section and select Security > Screen lock > select the Desired lock type.
    device 5132/9007010_09.jpg
  10. To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock.


    Note: If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5132/9007010_10.jpg

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