Set Up Voicemail or Answering Machine
Which device do you want help with?

Set Up Voicemail or Answering Machine

Learn to set up and access the voicemail functions on your device.

INSTRUCTIONS & INFO
  1. SET UP VOICEMAIL: Dial 1 on your connected home phone.
    Note: Voicemail is included with your service and is free of charge.
    device 5174/9006709_01.jpg
  2. Follow the prompts to create and enter a 4 to 15-digit voicemail password.
    Note: Your password can be any random 4 to 15-digit number and should be difficult for someone to discover. Avoid using your mobile number or any portion of it in your password.
    device 5174/9006709_02.jpg
  3. Record your Personal greeting, then press the # button.
    device 5174/9006709_03.jpg
  4. When finished, press the * button to return to the Main Menu.
    device 5174/9006709_04.jpg
  5. When you have an unheard voicemail, the Voicemail LED will flash green and you will also hear an intermittent dial tone when you pick up your phone.
    device 5174/9006709_05.jpg
  6. If you choose not to use voicemail, you can connect your home answering machine. Plug the Phone cable from your answering machine into the Phone 2 port on the back of the AT&T Wireless Internet. Set your answering machine to pick up calls in fewer than 4 rings.
    Note: The Phone 2 port uses the same phone number as the Phone 1 port. Alternately, you can call AT&T Customer Service at 1-800-331-0500 to turn off the network voicemail feature.
    device 5174/9006709_06.jpg

Did you get the help you needed?