Reset a forgotten password or change an existing voicemail password.
1. You can change your voicemail password by using the voicemail interactive voice response. From a connected phone press 1 key > enter your existing password > 4 key > 2 key > 1 key> 1 key > enter your new password.
Note: To change your voicemail password, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.