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Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

INSTRUCTIONS & INFO

Prenote info

This device is available with 16GB of internal memory and the option to add a MicroSD card (sold separately) up to 512GB. Purchase an SD memory card to expand your device memory.
In this tutorial, you will learn how to:

• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage

View available memory

1. Swipe down from the Notification bar, then select the  Settings icon.

2. Scroll to and select Battery and device care, then select Storage.

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3. Available internal memory will be shown.

Note: External memory will only be displayed when there is a memory card in your device. To view external memory, from the Storage screen, swipe left.

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Free up memory

To delete unwanted Documents, Images, Audio, Videos and Apps, from the Storage screen select the desired field > desired media > Delete.

Note: From the Device care screen, select Optimize now to free up space and optimize available memory. 

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Remove unused apps

From the Settings screen, scroll to and select Apps then select the desired app. From here, you may Uninstall or Force stop the app.

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Clear app data

From the desired app's App info screen, scroll to and select Storage then select Clear data or Clear cache.

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Add storage

Purchase an SD card or download a cloud storage app from the play store app Play Store app. 

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial. 

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