Update software

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. From the device home screen, swipe down from the Notification bar and select Settings.
  3. Scroll to and select Software update, then Check for updates.
  4. Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.
 

Verify software update

  1. From the device home screen, swipe down from the Notification bar and select Settings.
  2. Scroll to and select About phone, then Software information.
  3. If the Android and Baseband versions don’t match the current update; perform additional updates until they do.
 

Troubleshoot software update