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AT&T Personal Cloud
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AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.


Prenote info

If your device does not have the AT&T Personal Cloud app pre-installed, visit the Download Apps & Games tutorial for instructions on how to download or visit AT&T Personal Cloud for more information. You need to have an AT&T user ID and password to use this app.

In this tutorial, you will learn details about:

• Perform the initial setup
• Navigate the home screen and access settings
• Manage pictures and videos (featuring Highlights and Flashbacks)
• Restore and manage your files

 

Initial setup

1. Navigate to and select AT&T Cloud.

2. Select Get Started.

Note: For more information, visit Get Started with AT&T Personal Cloud.



3. Choose the desired level of storage, then select Next.

Note: AT&T Personal Cloud is free for the first 30 days. After that, you will be billed. For more information, select See details.




4. Enter the AT&T user ID and password for your wireless number, then select Sign in.

Note: Your AT&T Personal Cloud account must be linked to the phone number assigned to the account.



5. AT&T Personal Cloud requires additional permissions to back up your content. Select the desired permissions, then select NEXT. Review and select the desired content categories for Cloud backup and select NEXT again.

Note: Denying permission will prevent the app from backing up the associated content.







Home screen navigation

The home screen provides a view of content that has been recently backed up.

1. A Successful Backup is indicated in the top right corner (green cloud with checkmark icon).

2. Using Navigation, you can backup desired content categories.

3. Scroll to view all content. 


 

Settings

1. From the Home screen, select themenu iconNavigation icon.

2. From the Message Center, select the Settings icon.



3. From the Settings menu, you can:

    • View current storage/change plan
    • Select what to back up and how
    • Manage storage
    • Manage notifications

Note: Available content types will vary based on OS:

    • Android: Contacts, Photos, Videos, Music, Documents, Messages, Call History
    • iOS: Contacts, Photos, Videos


 


 

Highlights

The Highlights view presents the most relevant photos from the past week and allows the user to save the Highlight as an album.

Note: If there are no Highlights available, the user will get a message encouraging them to check back soon.

1. From the Home screen, select thenav menu iconNavigation icon.

2. Select the settings icon Settings icon.

3. Select Photos & Videos.



4. Select Highlights.

5. Select the Menu icon to view, edit, create, share and more.



 

Flashbacks

The Flashbacks view presents a custom curated selection of photos and videos from this week a year ago.

Note: If there are no flashbacks available, the user will get a message indicating that no flashbacks are available from this week.

1. From the Home screen, select thenav menu iconNavigation icon.

2. Select the settings icon Settings icon.

3. Select Photos & Videos.



4. Select Flashbacks.

5. Select the Menu icon to view, edit, create, connect to a TV, and more.


 

Manage Files & Restore Content

We’d be sad to see you go, but should your needs change, please ensure your content is saved prior to canceling service.

To manage your files, visit how to restore cloud content to your phone.


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