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Block or Unblock Messages
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Block or Unblock Messages

Learn how to block and unblock messages.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

• Block and unblock numbers
• View blocked messages
• Block unknown numbers

 

Block and unblock numbers

1. From the home screen, select the messages app Messages app.

2. Select the desired message thread to block. Select the menu icon Menu icon, then select Block number.

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3. To delete all messages from the sender, ensure the Delete all messages from this number circle is selected. Select Block to confirm.

Note: To block a number through Settings, from the Messaging screen select the menu icon Menu icon > Settings > Message blocking > Blocked numbers > add icon Add icon > select the desired option then follow the prompts to block the desired phone number. 

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4. To unblock messages, from the Messaging screen, select the menu icon Menu icon then select Settings > Message blocking > Blocked numbers.

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5. Select the delete icon Delete icon. Select the desired phone number(s), then select Remove.

Note: You will be prompted to select Remove again to confirm.

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View blocked messages

From the Message blocking screen, select Blocked numbers to view blocked phone numbers or select Blocked box to view messages from blocked numbers.

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Block unknown numbers

From the Message blocking screen, select the Block unknown number switch.

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