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Make & Receive an AT&T Video Call

Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.


In this tutorial, you will learn how to:

• Make a video call
• Respond to an incoming video call
• Change call type
• Video call options
• Enable or disable video call

Make a video call

A video call can be made through the Dialpad in the phone Phone app or through the Contacts list in the contacts Contacts app. To make a video call through the Dialpad, enter the desired number then select the Video Call icon.

Note: The Video Call icon appears in green if the person has the capability to receive a Video Call and is gray and crossed out if the person does not have the capability to receive a Video Call.

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Respond to an incoming call

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ACCEPT VIDEO CALL: Select and drag the Video call icon up to accept a video call.
 REJECT VIDEO CALL: Select and drag the Decline icon up to reject a video call.
ANSWER WITH A MESSAGE: Select and drag the Message icon to answer the call with a text message.
 VOICE ONLY CALL: Select and drag the Voice only icon to accept a voice call.



Change call type

Switch between a HD Voice and Video call.

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SWITCH TO A VOICE CALL: While on a video call, select the Voice call icon.
SWITCH TO A VIDEO CALL: From a voice call, select the Video call icon

Note: When switching from a Voice to Video call, the person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.



Video call options

Select the screen, then select the desired option:

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ENABLE/DISABLE YOUR CAMERA: Select the My Video icon.
SWITCH BETWEEN FRONT & REAR CAMERAS: Scroll to and select the Switch camera icon
ADD A VIDEO CALL: Select the menu Menu icon, then select the Add call.
END A VIDEO CALL: Select the End call icon.

Note: You can add up to 5 people to the video call. The person talking is shown on screen at the time.


Enable or disable a video call

From the Phone app, select the menu Menu icon > Settings Video Call switch.

Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls.

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Certain restrictions, requirements or limitations may apply for this feature/service. For more details, visit https://www.att.com/shop/wireless/features/video-calling.html.

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