Wireless Support/Device Support/
Calling & contacts/
Make & Receive an AT&T Video Call

Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

• Make a video call
• Respond to an incoming video call
• Change call type
• Video call options
• Enable or disable video call

Make a video call

A video call can be made through the dialpad Dialpad in the phone Phone app or through the Contacts list in the contacts Contacts app. To make a video call through the Dialpad, enter the desired number then select the Video Call icon.

Note: The Video Call icon appears in green if the person has the capability to receive a Video Call and is gray and crossed out if the person does not have the capability to receive a Video Call.

Image 1

 


 

Respond to an incoming call

 
Image 2

ACCEPT VIDEO CALL: Select and drag the Video call icon up to accept a video call.
 REJECT VIDEO CALL: Select and drag the Video call icon down to reject a video call.
 VOICE ONLY CALL: Select and drag the Voice only icon to accept a voice call.

 


 

Change call type

Switch between a HD Voice and Video call.

Image 3

SWITCH TO A VOICE CALL: While on a video call, select the Voice call icon.
SWITCH TO A VIDEO CALL: While on a voice call, select the Video call icon

Note: When switching from a Voice to Video call, the person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.

 


 

Video call options

Select the screen, then select the desired option:

Image 4

ENABLE/DISABLE YOUR CAMERA: Select the Video icon.
SWITCH BETWEEN FRONT & REAR CAMERAS: Select the Switch camera icon
ADD A VIDEO CALL: Select the Add call icon.
END A VIDEO CALL: Select the End call icon.

Note: You can add up to 5 people to the video call. The person talking is shown on screen at the time.


 

Enable or disable a video call

From the Phone app, select the menu Menu icon > Settings > CallsVideo call switch.

Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls.

Image 5

 



Certain restrictions, requirements or limitations may apply for this feature/service. For more details, visit https://www.att.com/features/video-calling/.


Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!