Device help

Get step-by-step help and info for your device.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Activate & register

This tutorial shows how to go about the activation process.

Approved user list

Set up an approved user list to allow access to your AT&T Microcell.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connection options

This tutorial walks through connection options.

LED indicators

This tutorial walks through the LED indicators.

Login to MicroCell Website

This tutorial shows how to log in to the microcell website.

MicroCell location

This tutorial walks through how to set the microcell location.

MicroCell requirements

This tutorial walks through the MicroCell requirements.

MicroCell settings

This tutorial shows how to set and adjust microcell settings.

Re-locate AT&T MicroCell

This tutorial shows how to re-locate the MicroCell.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Firewall & router

This tutorial discusses the firewall and router.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Dropped calls

This tutorial shows what to do if the MicroCell drops calls.

Flashing green network light

This tutorial walks through what to do in the event there is a flashing green network light.

Limited MicroCell range

This tutorial shows what to do if the microcell range is limited.

No GPS lock

This tutorial walks through what to do if the GPS lock does not work.

Phone not connecting to MicroCell

This tutorial shows what to do if the phone is not connecting to the MicroCell.

MicroCell voice quality

This tutorial shows how to adjust the MicroCell voice quality.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Tips & troubleshooting

This tutorial walks through tips and troubleshooting for the MicroCell.