Device help
Get step-by-step help and info for your device.
Not what you're looking for? Try using a different search term.
Make sure to:
- Check your spelling
- Use specific or similar keywords.
- Try a more general search
Here's all the info we found about "dynSearchText1".
We didn't find any info about "dynSearchText2". Try using a different search term.
Access files downloaded from a web browser, email, and messages.
Access the web, access or edit bookmarks, access tabs, and access browser settings.
Download apps, games, movies, music, books, magazines, newspapers and more.
Learn how to access the KaiOS store and download apps.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Backup & Restore with a Computer
Backup and restore your device with a computer.
Backup & Restore with Memory Card
Find out how back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.
Learn how to use PhoneCopy to back up files on your device.
Tips and tricks to extend your battery performance.
Block or unblock calls from your device. Block unknown calls.
Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.
Manage call forwarding from your device.
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Learn how to add, view, delete, customize by adding a picture or ringtone, and backup your contacts.
Learn how to turn Airplane Mode on and off using the Quick Settings or through Settings.
Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.
Activate AT&T Prepaid® Account
Learn how to activate an AT&T Prepaid account on your device, online, or over the phone.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Set up your device for the first time or after a factory reset.
Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.
Type, change T9 settings, and use Auto-complete.
Change the wallpaper and edit home screen shortcuts.
Change your AT&T PREPAID plan, check your balance, add money to your account and more.
Install and remove the battery, SIM card, and memory card (microSD).
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Block messages from your device.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Manage messaging settings such as notification alerts, Advanced Messaging, message limits, restore default settings, and emergency/AMBER alert settings.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.
Learn how to add your email accounts so you can read and send email on your device.
Activate AT&T Prepaid® Account
Learn how to activate an AT&T Prepaid account on your device, online, or over the phone.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Learn how to access Photos & Videos.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Manage camera and video settings including flash, timer, and more.
Learn how to take a picture or video, switch between camera and video modes, and more.
Learn how to take a screenshot and share or edit your screenshot.
Transfer files to or from your device and a computer.
Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.
Learn how to lock or unlock your display, set a screen security lock, get your PUK code, or request your device be unlocked from the AT&T network.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.
Learn how to set the date and time on your device as well as use the alarm clock.
Change the display brightness, time out and orientation.
Learn how to access and adjust notification settings and turn notifications on or off.
Change volume settings, ringtones, notification alerts and do not disturb.
Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
Find IMEI, Phone & Serial Number
Learn how locate your device's IMEI, serial number, and phone number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Determine your current device software version and check for updates.
View data usage and turn mobile data on or off.
Learn how to troubleshoot apps by clearing the app data, removing an app, and reinstalling.
Learn how to perform a soft, factory, or alternate master reset of your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.
Set up voicemail.