Device help
Find step-by-step help for your device.
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Browse device topics
ARTICLES
This article describes how to download an app.
This tutorial describes how to remove an app from your device.
This tutorial walks through the turn-by-turn navigation app preloaded on the device.
This tutorial walks through viewing and/or closing running apps.
ARTICLES
Back up and sync your contacts, photos, videos, and more from your device.
This tutorial shows how to backup and restore the device.
Fix backup, sync, restore or transfer issues
Start a flow to troubleshoot backup, sync, restore or transfer issues.
ARTICLES
Tips & tricks to extend your battery performance.
This tutorial shows how to charge the battery of your device.
ARTICLES
This tutorial walks through handling calls on your watch.
AT&T ActiveArmor Mobile Security
Learn how to set up AT&T ActiveArmor Mobile Security for an HD Voice-capable smartphone on your AT&T wireless account.
This tutorial shows how to use Caller ID on your device.
This tutorial shows how to add/edit/delete contacts.
Fix call forwarding or caller id issues
Start a flow to troubleshoot call forwarding or caller ID issues.
Start a flow to troubleshoot phone call issues.
This tutorial shows how to use in-call options such as mute and speakerphone.
This tutorial shows how to make a call on your device.
This tutorial shows how to change the default outgoing number.
This tutorial shows how to use speed dial on your device.
ARTICLES
Enable and disable all radio signals from the device.
This tutorial shows how to pair and connect a Bluetooth device.
This tutorial shows how to view the connection status of the device.
Start a flow to troubleshoot Bluetooth issues.
Start a flow to troubleshoot hotspots issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot Wi-Fi issues.
This tutorial shows how to pair to a mobile network.
This tutorial shows how to view the signal and data availability.
This tutorial shows how to connect to Wi-Fi with your device.
ARTICLES
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This tutorial shows the layout of your device.
Android Wear must be installed to use your smart watch.
This tutorial goes through the keyboard and typing function.
Learn & customize the home screen
This tutorial goes through the home screen and how to customize it.
This tutorial shows the navigation tips for the device.
This tutorial goes through the notifications and icons of the device.
Turn your device on and off.
This tutorial walks through the specifications of the device.
This tutorial shows how to assemble your device.
ARTICLES
Start a flow to troubleshoot email issues.
Start a flow to troubleshoot messaging issues.
This tutorial shows how to manage email on your device.
This tutorial shows how to adjust messaging settings on your device.
This tutorial shows how to send messages on your device.
ARTICLES
Back up and sync your contacts, photos, videos, and more from your device.
ARTICLES
This tutorial walks through the S Health feature.
This tutorial shows how to use voice control.
This tutorial shows how to add, edit, and delete calendar events.
This tutorial shows how to change the style of the clock on your device.
All of HBO together with new hits, classic favorites, plus new Max Originals.
View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
ARTICLES
Back up and sync your contacts, photos, videos, and more from your device.
Start a flow to troubleshoot audio issues.
Start a flow to troubleshoot camera issues.
This tutorial shows how to play music on your device.
This tutorial shows how to transfer media to your Gear device.
ARTICLES
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This tutorial shows how to find your device in the event of it being lost or stolen.
This article describes how to lock and unlock the screen.
Set or change password security
This tutorial describes how to set or change the password security of the device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
ARTICLES
This tutorial goes over accessibility features of the device.
This tutorial shows how to change alerts on your device.
This tutorial shows how to change the wallpaper of your device.
This tutorial shows how to set the date and time of your device.
This tutorial shows how to adjust the display of your device.
This tutorial shows how to put the device in 'Do not disturb' mode.
This tutorial shows how to turn location services on and off on the device.
Change volume settings, ringtones, and notification alerts.
ARTICLES
This tutorial shows how to find the IMEI and the serial number of the device.
Start a flow to troubleshoot software update issues.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Software update for the Samsung Gear S (R750A)
Learn how to update the software of the Samsung Gear S (R750A)
This tutorial shows how to look up the device software version.
This tutorial shows how to view and manage data usage.
ARTICLES
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Start a flow to troubleshoot contacts or photos issues.
Start a flow to troubleshoot internet issues.
Start a flow to troubleshoot messaging issues.
Start a flow to troubleshoot phone call issues.
Start a flow to troubleshoot power and battery issues.
Start a flow to troubleshoot screen issues.
Start a flow to troubleshoot SIM card issues.
Start a flow to troubleshoot voicemail issues.
This tutorial shows how to reset your device.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
ARTICLES
Check your voicemail messages.
This tutorial shows how to change the voicemail password.
Start a flow to troubleshoot voicemail issues.
Set up voicemail on your device.
Fix common service and device problems.