Device help

Get step-by-step help and info for your device.

Charge the Battery

How to charge your battery.

Connect Devices to Wi-Fi

Connect a smartphone or tablet to the Router's Wi-Fi network.

Connect PC or Mac to Wi-Fi

Connect your computer to your mobile hotspot Wi-Fi network.

Connect to AT&T Network

This article describes how to connect to a network.

Connect Using Ethernet

How to connect your device to the internet via Ethernet.

Connected Devices

View connected devices.

GPS

Enable GPS to view current device location information.

Signal & Cellular Data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

Wi-Fi Connection Details

View the Wi-Fi connection details for your device.

Wi-Fi Network Name and Password

View and edit the Wi-Fi network name and password for the router's wireless network.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Device Assembly

Install and remove the SIM and battery.

Device Setup

Set up your device for the first time or after having done a factory reset.

Find IMEI, Phone Number & Device ID

Locate the IMEI, Phone number, and Device ID.

Management Website

View connection information, messages, and device information in the management website.

On Screen Navigation

Navigate the screen on the device.

Power Device On or Off

Turn your device on and off.

Content Filtering

Determine what content is displayed when using your device.

Secure My Device

Learn what to do if you forget your password to Admin Web Page.

Security Features

Learn how to configure firewalls, open VPN, and MAC filter.

Block or Unblock Devices

Block and unblock devices from connecting to your Router's Wi-Fi network.

Change APN

Access and change the APN on the device.

View Alerts & Notifications

Learn how to view and delete messages and notifications on the management website.

Find IMEI, Phone Number & Device ID

Locate the IMEI, Phone number, and Device ID.

Software Version

Determine your current device software version and check for updates.

View & Manage Data

Access Usage Manager to view data usage and set data limits.

Can't Access Certain Websites

What to do if you can't access certain websites when using your device.

Reset Device

This article describes how to reset the device to its factory settings.

Inseego MiFi PRO M4

Having device issues?

Fix common service and device problems.