Device help

Get step-by-step help and info for your device.

Caller Number ID Only

Only the calling phone number will be displayed with Caller ID.

Making a Call

This article describes how to make a call.

TTY Support

TTY Support offers speech-to-text functions for the hearing impaired.

Check the Wireless Signal

The signal LED on your device indicates the current wireless signal status.

What's in the Box

This article provides an overview of all bundled accessories.

Device Overview

This article provides an overview of information about the device.

Wireless Service LED has No Green Bars

This article describes what to do if the wireless service LED has no green bars.

Connect a Phone

This article describes how to connect a phone.

Turn Device On

Connect the device to a power source.

Voicemail messages aren't being recorded by my Answering Machine

Try this if your answering machine does not pick up incoming calls.

Blinking Red Wireless Service LED

This may indicate problems with your SIM card.

Blinking Green Wireless Service LED

This article describes what to do if the wireless service LED is blinking green.

No Dial Tone

Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.

I can't Connect to my AT&T MicroCell

This article describes what to do if you cannot connect to a 3G MicroCell.

Phone Not Ringing

Try this if your phone fails to ring during incoming calls.

General Warranty Information

This article provides an overview of general warranty information.

Access Voicemail

This article describes how to access voicemail.

Set up Voicemail or Answering Machine

Learn to set up and access the voicemail functions on your device.

Having device issues?

Fix common service and device problems.