Device help
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Browse device topics
Articles
Browse the web, manage browser tabs, and bookmarks.
Access browser settings to clear history, set homepage, adjust text size, manage pop-up, change the default browser, and restore default settings.
Articles
Tips and tricks to extend your battery performance.
Tips on charging your battery.
Articles
Manage call forwarding from your device.
Show or hide your caller ID when making calls.
Add another person to your call, merge calls, place someone on hold and more.
Add, view, delete, and customize contacts by adding a picture or ringtone.
Learn what features are available while on an active call.
Place, receive, and reject a call.
Use speed dial and manage speed dial contacts.
Articles
Turn Airplane mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
View cellular network signal, turn international roaming, and your mobile data connection on or off.
Articles
Learn how to activate an AT&T PREPAID account on your device, online, or over the phone.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Cut and paste, use speech-to-text, and access keyboard settings.
Learn & customize the home screen
Add shortcuts and widgets, access the notification panel, changing wallpaper, and more.
Change your ATnT PREPAID plan, check your balance, add money to your account and more.
Install and remove the SIM and battery.
Turn your device on and off.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Articles
Change text (SMS) and picture (MMS) settings.
Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.
Articles
Access the calendar and manage events.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Play music, turn the music player off.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Access, view, and share your photos and videos.
Articles
Lock the device screen, set and change security lock, and locate device.
Articles
Turn on features such as TalkBack, Hearing aid mode, and more.
Set the date and time.
Change the display time out, brightness and orientation.
Change volume settings, ringtones, and notification alerts.
Articles
Check the available device storage.
View the device IMEI, phone, SIM (ICCID) and serial number.
Determine your current device software version and check for updates.
Articles
Perform a soft, factory, and alternate master reset of the device.
Articles
Check your voicemail messages.
Change or reset voicemail password
Reset a forgotten password or change an existing voicemail password.
Manage voicemail settings & security
Learn how to manage your voicemail, including recording a personal greeting and changing your password.
Set up voicemail on your device.