Device help
Find step-by-step help for your device.
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Browse device topics
Articles
How to access AT&T Navigator.
Learn to browse the web and manage tabs and bookmarks.
Access browser settings to delete browser history, set the home page, and more.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Articles
Tips & tricks to extend your battery performance.
How to charge your battery.
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Learn how to manage call forwarding from your device.
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
Add another person to your call, merge calls, place someone on hold and more.
Learn how to show or hide your caller ID when making calls.
How to add a contact.
Learn what features are available while on an active call.
Place, receive, & reject a call.
Learn how to use speed dial and manage speed dial contacts.
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Learn how to turn Airplane mode on and off.
Use the Bluetooth features of the device.
View cellular network signal and your mobile data connection status.
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Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
Provides an overview of the device layout.
How to use the keyboard, use speech-to-text, access keyboard settings, and more.
How to install the battery, SIM, and memory card (for applicable devices).
Turn your device on and off.
Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
Articles
Set text (SMS) and picture (MMS) message alerts, limits, display options and more.
How to send, receive, and delete picture (MMS) and text (SMS) messages.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
Articles
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Play music, turn the music player off.
Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer media to & from computer
Transfer files to or from your device and a computer.
Access, view, and share your photos and videos.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Lock the device screen, set and change security lock, and locate device.
Set or change password security
Enable or change the password on your device.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Articles
Turn on features such as TalkBack, Hearing aid mode, and more.
This article describes how to change the device's alerts.
Choose which ringtone your device will use to alert you to incoming calls.
This article describes how to change the wallpaper, or background, of the home screens.
Set the date & time.
Change the display time out, brightness and orientation.
Change volume settings, ringtones, and notification alerts.
Articles
Check the available device storage.
View the device IMEI, phone, SIM (ICCID) & serial number.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
This article describes how to locate and update the software version.
Articles
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
This article describes how to perform a factory reset.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Articles
Check your voicemail messages.
Set up voicemail on your device.
Fix common service and device problems.
Download the free ActiveArmor app to:
- Help block spam and fraud calls
- Secure your device and the stuff on it
- Get notified of data breaches
Use the device help app to:
- View customized device tutorials
- Run device health check
- Get help with common device issues