Device help

Get step-by-step help and info for your device.

Charge the Battery

How to charge your battery.


Change the display brightness and screen timeout.

Connect Devices to Wi-Fi

Connect a smartphone or tablet to the Router's Wi-Fi network.

Connect PC or Mac to Wi-Fi

Connect your computer to your mobile hotspot Wi-Fi network.

Connect WPS Devices

Learn how to connect WPS devices.

Connected Devices

View connected devices.

Guest Wi-Fi

Learn how to set up guest Wi-Fi.

Signal & Cellular Data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

USB Tethering

USB tether your device with your computer when there is too much Wi-Fi interference to connect wirelessly.

Wi-Fi Connection Details

View the Wi-Fi connection details for your device. 

Wi-Fi Network Name and Password

View and edit the Wi-Fi network name and password for the router's wireless network.

Access AT&T Wi-Fi Manager

View network information, messages, and device information in the management website.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connect to AT&T Nework

This article describes how to connect to a network.

Device Assembly

Install and remove the SIM and battery.

Device Setup

Set up your device for the first time or after having done a factory reset.

Find IMEI & Phone Number

Access the MiFi 8000's IMEI and Phone number on the device and on the management website.

Management Website

View network information, device information, and settings on the management website.

Power Device On or Off

Turn your device on and off.


Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Transfer Photos & Videos

Share folders and files over your primary and guest networks when you connect your USB mass storage device to the MiFi 8000's USB port.

Content Filtering

Determine and set which devices can connect to the MiFi 8000 via MAC address filtering.

Forgot MiFi Admin Password

This article describes what to do in the event you forget your MiFi Admin Password.


Limit the devices that can access and connect to your MiFi 8000.

Wi-Fi Security

Set or change Wi-Fi network security.


Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Block or Unblock Devices

Block and unblock devices from connecting to your Router's Wi-Fi network.

Change APN

Access and change the APN on the device.


Change the display brightness and screen timeout.

View Messages & Notifications

Learn how to view notifications on the MiFi 8000.

Software update for the Inseego MiFi 8000 (MiFi8000)

Learn how to update the software of the Inseego MiFi 8000 (MiFi8000).

Software Version

Determine your current device software version and check for updates.

View & Manage Data

Access Usage Manager to view data usage and set data limits.

Can't Access Certain Websites

What to do if you can't access certain websites when using your device.

Limited or No Connectivity

This article describes what to do if there is limited or no connectivity.

Mobile Hotspot Wi-Fi Not Found

This article describes what to do if the network is not found.

Reset Device

This article describes how to reset the device to its factory settings.

Having device issues?

Fix common service and device problems.