Device help

Find step-by-step help for your device.
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AT&T Navigator

Get directions and navigation using ATnT Navigator.

Browse the Web

Learn to browse the web and manage tabs and bookmarks.

Browser options

Access browser settings to delete browser history, adjust font size, and more.

View or close running apps

How to view, switch between, and close running applications

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Battery optimization

Tips n tricks to extend your battery performance.

Charge the battery

How to charge your battery.

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Block calls

Block or unblock calls from your device.

Call forwarding

Learn how to manage call forwarding from your device.

Call waiting & 3-way

Add another person to your call, merge calls, place someone on hold and more.

Caller ID

Learn how to show or hide your caller ID when making calls.

Contacts

How to add a contact.

In-call options

Learn what features are available while on an active call.

Make & receive a call

Place, receive, n reject a call.

Speed dial

Learn how to use speed dial and manage speed dial contacts.

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Airplane mode

Learn how to turn Airplane mode on and off.

Bluetooth

This article describes how to connect a Bluetooth device.

Signal & cellular data

View cellular network signal and mobile data connection status.

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Device layout

Provides an overview of the device layout.

Keypad & typing

This article describes how to use the device's keyboard.

Phone assembly

How to install the battery, SIM, and memory card (for applicable devices).

Power device on or off

Turn your device on and off.

Specifications

Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

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Messaging settings

Set text (SMS) and picture (MMS) message alerts, limits, display options and more.

Send & receive messages

Create and send a new text.

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Voice control

Use voice commands to control your device and access voice control settings.

Calendar

This article describes how to add an event.

Record a voice memo

Record voice memos using your device.

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Camera & video settings

How to change the camera settings.

Play music

Play music, turn the music player off.

Take a picture or video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Transfer media to & from computer

Transfer files to or from your device and a computer.

View & share photos or videos

How to share a photo or video.

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Accessibility

This article describes how to make the text on the device bigger.

Change alerts

This article describes how to change the device's alerts.

Change ringtones

Choose which ringtone your device will use to alert you to incoming calls.

Change wallpaper

This article describes how to change the wallpaper, or background, of the home screens.

Date & time

Set the date n time.

Display

Adjust the brightness manually or enable the automatic feature to give you the best brightness setting. Increasing your brightness will decrease the battery life, and vice versa if the brightness is low.

Sounds & alerts

Change volume settings, ringtones, and notification alerts.

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Available memory

Check the available device storage.

Find IMEI & serial number

View the device IMEI, phone, SIM (ICCID) n serial number.

Software version

Determine your current device software version and check for updates.

View & manage data

Access Usage Manager to view data usage, set data limits, n see the apps using the most data.

Articles

Reset device

This article describes how to perform a factory reset.

Articles

Access voicemail

Check your voicemail messages.

Change or reset voicemail password

This article describes how to change the voicemail password.

Set up voicemail

Set up voicemail on your device.

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