Device help
Get step-by-step help and info for your device.
Not what you're looking for? Try using a different search term.
Make sure to:
- Check your spelling
- Use specific or similar keywords.
- Try a more general search
Here's all the info we found about "dynSearchText1".
We didn't find any info about "dynSearchText2". Try using a different search term.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Only the calling phone number will be displayed with Caller ID.
This article describes how to make a call.
TTY Support offers speech-to-text functions for the hearing impaired.
The signal LED on your device indicates the current wireless signal status.
This article provides an overview of all bundled accessories.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article provides an overview of information about the device.
Wireless Service LED has No Green Bars
This article describes what to do if the wireless service LED has no green bars.
This article describes how to connect a phone.
Connect the device to a power source.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Learn about the AT&T Secure Family app
Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Voicemail messages aren't being recorded by my Answering Machine
Try this if your answering machine does not pick up incoming calls.
Blinking Red Wireless Service LED
This may indicate problems with your SIM card.
Blinking Green Wireless Service LED
This article describes what to do if the wireless service LED is blinking green.
Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.
I can't Connect to my AT&T MicroCell
This article describes what to do if you cannot connect to a 3G MicroCell.
Try this if your phone fails to ring during incoming calls.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
This article provides an overview of general warranty information.
This article describes how to access voicemail.
Set up Voicemail or Answering Machine
Learn to set up and access the voicemail functions on your device.
