Device help

Get step-by-step help and info for your device.

Access Downloaded Files

Access files downloaded from a web browser, email, and messages.

Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Download Apps & Games

Download apps, games, movies, music, books, magazine, newspapers and more.

My Files

Use My Files to open and manage downloaded and device created files.

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Backup & Restore with Computer

Back up and restore your device with a computer.

Microsoft OneDrive

Save files to OneDrive and access them from any device, like your PC, tablet, or phone.

Airplane Mode

Learn how to turn Airplane Mode on and off.

Display

Change the display time out, brightness and orientation.

Optimize Battery Life

Tips and tricks to extend your battery performance.

Airplane Mode

Learn how to turn Airplane Mode on and off.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Signal & Cellular Data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

Wi-Fi

Learn how to turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

Warranty & support

For warranty support, go to pcsupport.lenovo.com from any device. From there, you can submit a ticket online by entering the model and serial number of your device.

Activate Device

Activate your rate plan using AT&T AllAccess.

Device Setup

Set up your device for the first time or after having done a factory reset.

Find IMEI & Serial Number

View the device IMEI, phone and serial numbers.

Gestures & Motion

Control your device by making specific movements with your hand.

Insert SIM Card

Install and remove the SIM.

Keyboard & Typing

Navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.

Learn & Customize the Home Screen

Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.

Microsoft Account Sign-In

Learn how to sign in and manage your Microsoft account.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Email Settings

Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.

Send & Receive Email

Add and download email attachments, respond to an email and more.

Set Up Email

Learn how to add your email accounts so you can read and send email on your device.

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Display

Change the display time out, brightness and orientation.

Find IMEI & Serial Number

View the device IMEI, phone and serial numbers.

Gestures & Motion

Control your device by making specific movements with your hand.

Insert SIM Card

Install and remove the SIM.

Learn & Customize the Home Screen

Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Notifications & Alerts

 Learn how to access and adjust notification settings, turn notifications on or off, and more.

Secure My Device

Learn how to lock or unlock your display, set a screen security lock type (face, pin, security key, password, or picture password), get your PUK code, or request your device be unlocked from the AT&T network.

Set Up Email

Learn how to add your email accounts so you can read and send email on your device.

Sounds

Change volume settings, ringtones, notification alerts, and use Focus assist.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Second Screen

Learn how to project to a second monitor. 

Calendar

Access the calendar on your device and learn how to manage events.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

Microsoft Office

Learn how to access and use Microsoft Office.

Access, Store Photos & Videos

Learn how to access and store your photos and videos.

Camera & Video Settings

Manage camera and video settings including picture size, timer, voice control, and flash.

Take a Screenshot

Learn how to take and access screenshots.

Transfer Photos & Videos

Transfer photos and videos to or from your device and a computer.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Anti-Theft

Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.

Secure My Device

Learn how to lock or unlock your display, set a screen security lock type (face, pin, security key, password, or picture password), get your PUK code, or request your device be unlocked from the AT&T network.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date, Time & Alarm

Learn how to set the date and time on your device as well as use the alarm clock.

Display

Change the display time out, brightness and orientation.

Notifications & Alerts

 Learn how to access and adjust notification settings, turn notifications on or off, and more.

Sounds

Change volume settings, ringtones, notification alerts, and use Focus assist.

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Find IMEI & Serial Number

View the device IMEI, phone and serial numbers.

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software Version

Determine your current device software version and check for updates.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Warranty & support

For warranty support, go to pcsupport.lenovo.com from any device. From there, you can submit a ticket online by entering the model and serial number of your device.

Having device issues?

Fix common service and device problems.