Microsoft Surface Go 2 (1927)

Device help

Explore tutorials and more for your device.
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Microsoft Surface Go 2 (1927)

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Something not working with your device?

Fix common service and device issues.

Learn all about your device

Want to get to know your device a litte better? Explore features, find out how to keep it safe, and more.

Learn more about your Microsoft Surface Go 2 (1927)

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Contacts

Add, view, delete, and customize contacts by adding a picture.

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Airplane Mode

Learn how to turn Airplane Mode on and off.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Signal & cellular data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

Wi-Fi

Learn how to turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

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Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Activate device

Activate your rate plan using AT&T AllAccess.

AT&T AllAccess

View data usage, set data usage alerts, pay bills, add features, and more.

Device setup

Set up your device for the first time or after having done a factory reset.

Find IMEI & serial number

View the device IMEI, phone and serial numbers.

Gestures & motion

Control your device by making specific movements with your hand.

Insert SIM & memory card

Install and remove the SIM and memory card (MicroSD).

Keyboard & typing

Navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.

Learn & customize the home screen

Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.

Microsoft account sign-in

Learn how to sign in and manage your Microsoft account.

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Available memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Find IMEI & serial number

View the device IMEI, phone and serial numbers.

Reset device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software version

Determine your current device software version and check for updates.

View & manage data

View data usage and set data limits using AT&T AllAccess.

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Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Reset device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

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Contacts

Add, view, delete, and customize contacts by adding a picture.

Email settings

Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.

Send & receive email

Add and download email attachments, respond to an email and more.

Set up email

Learn how to add your email accounts so you can read and send email on your device.

More Topics

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Access downloaded files

Access files downloaded from a web browser, email, and messages.

Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Download apps & games

Download apps, games, movies, music, books, magazine, newspapers and more.

My Files

Use My Files to open and manage downloaded and device created files.

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Available memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Backup & restore with computer

Backup and restore your device with a computer.

Backup & restore with memory card

Backup contacts, photos, and files to increase device memory or transfer to another device.

Microsoft One Drive

Save files to OneDrive and access them from any device, like your PC, tablet, or phone.

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Airplane Mode

Learn how to turn Airplane Mode on and off.

Battery optimization

Tips and tricks to extend your battery performance.

Display

Change the display time out, brightness and orientation.

Optimize battery life

Tips and tricks to extend your battery performance.

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AT&T TV

Watch, search, and record your favorite movies and shows, and turn your device into your remote control.

Calendar

Access the calendar on your device and learn how to manage events.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

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Access, store photos & videos

Learn how to access and store your photos and videos.

Advanced photo & video features

Access Camera modes, effects, filters, customize settings, and crop a photo.

Camera & video settings

Manage camera and video settings including picture size, timer, voice control, and flash.

Take a picture or video

Take a picture or video, use the front and rear camera, and switch between camera and video modes.

Take a screenshot

Learn how to take and access screenshots.

Transfer photos & videos

Transfer photos and videos to or from your device and a computer.

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Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Anti-theft

Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.

Secure my device

Learn how to lock or unlock your display, set a screen security lock type (face, pin, security key, password, or picture password), get your PUK code, or request your device be unlocked from the AT&T network.

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Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date & time

Learn how to set the date and time on your device as well as use the alarm clock.

Display

Change the display time out, brightness and orientation.

Notifications

Learn how to access and adjust notification settings, turn notifications on or off, and more.

Sounds & alerts

Change volume settings, ringtones, notification alerts, and use Focus assist.

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