Microsoft Surface Go 3 (2022)

Device help

Find step-by-step help for your device.
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ARTICLES

Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Download Apps & Games

Learn how to download apps, games, movies, music, books, magazine, newspapers and more.

My Files

Use My Files to open and manage downloaded and device created files.

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Insert SIM & Memory Card

Learn how to install and remove the SIM and memory card (MicroSD).

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

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Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Backup & Restore with Computer

Backup and restore your device with a computer.

Microsoft OneDrive

Save files to OneDrive and access them from any device, like your PC, tablet, or phone.

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Airplane Mode

Airplane Mode disables all wireless services (calls, data and text messages) on the device. Disable Airplane mode to restore regular functions.

Optimize Battery Life

Tips and tricks to extend your battery performance.

Display

Change the display time out, brightness and orientation.

ARTICLES

Contacts

Add, view, delete, and customize contacts by adding a picture.

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Airplane Mode

Airplane Mode disables all wireless services (calls, data and text messages) on the device. Disable Airplane mode to restore regular functions.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Signal & Cellular Data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

Wi-Fi

Learn how to turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

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Learn how to clean your device

Get tips on the best way to keep your device clean.

Device Setup

Set up your device for the first time or after having done a factory reset.

Find IMEI, Phone & Serial Number

View the device IMEI, phone and serial numbers.

Gestures & Motion

Control your device by making specific movements with your hand.

Insert SIM & Memory Card

Learn how to install and remove the SIM and memory card (MicroSD).

Keyboard & Typing

Learn how to navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.

Learn & Customize the Home Screen

Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.

Microsoft Account Sign-In

Learn how to sign in and manage your Microsoft account.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

User Accounts

Find out how to create and manage separate user accounts for your device.

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Contacts

Add, view, delete, and customize contacts by adding a picture.

Email Settings

Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.

Send & Receive Email

Add and download email attachments, respond to an email and more.

Set Up Email

Learn how to add your email accounts so you can read and send email on your device.

ARTICLES

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Display

Change the display time out, brightness and orientation.

Find IMEI, Phone & Serial Number

View the device IMEI, phone and serial numbers.

Gestures & Motion

Control your device by making specific movements with your hand.

Insert SIM & Memory Card

Learn how to install and remove the SIM and memory card (MicroSD).

Learn & Customize the Home Screen

Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.

Mobile Hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Notifications & Alerts

Learn how to access and adjust notification settings, and turn notifications on or off.

Secure My Device

Lock or unlock your display, set a screen security lock type, get your PUK code, or request your device be unlocked from the AT&T network.

Set Up Email

Learn how to add your email accounts so you can read and send email on your device.

Sounds

Change volume settings, ringtones, and notification alerts.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

ARTICLES

Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Calendar

Access the calendar on your device and learn how to manage events.

ARTICLES

Access, Store Photos & Videos

Learn how to access and store your photos and videos.

Advanced Photo & Video Features

Access Camera modes, effects, filters, customize settings, and crop a photo.

Camera & Video Settings

Manage camera and video settings including picture size, timer, voice control, and flash.

Take a Picture or Video

Take a picture or video, use the front and rear camera, and switch between camera and video modes.

Take a Screenshot

Learn how to take and access screenshots.

Transfer Photos & Videos

Transfer photos and videos to or from your device and a computer.

ARTICLES

Secure My Device

Lock or unlock your display, set a screen security lock type, get your PUK code, or request your device be unlocked from the AT&T network.

ARTICLES

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date, Time & Alarm

Learn how to set the date and time on your device as well as use the alarm clock.

Display

Change the display time out, brightness and orientation.

Notifications & Alerts

Learn how to access and adjust notification settings, and turn notifications on or off.

Sounds

Change volume settings, ringtones, and notification alerts.

ARTICLES

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Find IMEI, Phone & Serial Number

View the device IMEI, phone and serial numbers.

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

Software Version

Determine your current device software version and check for updates.

View & Manage Data

View data usage and set data limits using AT&T AllAccess.

ARTICLES

Reset Device

Learn how to perform a soft, factory, or alternate master reset of your device.

Having device issues?

Fix common service and device problems.

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