Samsung Galaxy Book Go 5G (NP545XLA)

Device help

Find step-by-step help for your device.
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ARTICLES

Access downloaded files

Access files downloaded from a web browser, email, and messages.

Browse the Web

Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.

Download apps & games

Download apps, games, movies, music, books, magazine, newspapers and more.

My Files

Use My Files to open and manage downloaded and device created files.

ARTICLES

Available storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Backup & restore with memory card

Find out how to back up contacts, photos, and files with a memory card to increase device memory or transfer to another device.

Microsoft One Drive

Save files to OneDrive and access them from any device, like your PC, tablet, or phone

ARTICLES

Display

Change the display time out, brightness and orientation.

Optimize battery life

Tips and tricks to extend your battery performance.

ARTICLES

Contacts

Add, view, delete, and customize contacts by adding a picture.

ARTICLES

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Samsung SmartThings

Learn how to use Samsung SmartThings to connect to and control a wide range of devices.

Signal & cellular data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.

Wi-Fi

Learn how to turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.

Link to Windows

Link your Android phone with your Windows device. This will allow you to send & receive messages, make or receive phone calls, and even control your device from your PC.

ARTICLES

Activate device

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

Device setup

Set up your device for the first time or after having done a factory reset.

Find IMEI & serial number

View the device IMEI, phone and serial numbers.

Gestures & Motion

Control your device by making specific movements with your hand.

Insert SIM & memory card

Learn how to install and remove the SIM card.

Keyboard & typing

Learn how to navigate your keyboard and access keyboard settings.

Learn & customize the Home Screen

Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.

Microsoft account sign-in

Learn how to sign in and manage your Microsoft account.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

ARTICLES

Contacts

Add, view, delete, and customize contacts by adding a picture.

Email settings

Manage email settings such as sync frequency, server settings, signature, removing an email account, and more.

Send & receive email

Add and download email attachments, respond to an email and more.

Set up email

Learn how to add your email accounts so you can read and send email on your device.

ARTICLES

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Display

Change the display time out, brightness and orientation.

Find IMEI, Phone & Serial Number

View the device IMEI, phone and serial numbers.

Gestures & Motion

Control your device by making specific movements with your hand.

Insert SIM & memory card

Learn how to install and remove the SIM card.

Learn & customize the Home Screen

Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.

Mobile hotspot

Learn how to set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Notifications & Alerts

Learn how to access and adjust notification settings, turn notifications on or off, and more.

Secure My Device

Learn how to lock or unlock your display, set a screen security lock type (face, pin, security key, password, or picture password), get your PUK code, or request your device be unlocked from the AT&T network.

Set up email

Learn how to add your email accounts so you can read and send email on your device.

Sounds

Change volume settings, ringtones, notification alerts, and use Focus assist.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Galaxy Book Smart Switch

Learn how to transfer your data and apps from your old device to your new one.

ARTICLES

Samsung Flow

Learn how to access and use Samsung Flow.

Samsung Note

Learn how to access and use Samsung Note.

Second Screen

Learn how to project to a second monitor.

Calendar

Access the calendar on your device and learn how to manage events.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

Microsoft Teams

Learn how to access Microsoft Teams and access account settings.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

Screen Recorder

Learn how to access and use screen recording.

ARTICLES

Access, store photos & videos

Learn how to access and store your photos and videos.

Camera & video settings

Manage camera and video settings including picture size, timer, voice control, and flash.

Take a picture or video

Take a picture or video, use the front and rear camera, and switch between camera and video modes.

Take a screenshot

Learn how to take and access screenshots.

Transfer photos & videos

Transfer photos and videos to or from your device and a computer.

ARTICLES

Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Anti-theft

Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission.

Secure My Device

Learn how to lock or unlock your display, set a screen security lock type (face, pin, security key, password, or picture password), get your PUK code, or request your device be unlocked from the AT&T network.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

ARTICLES

Accessibility

Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date & time

Learn how to set the date and time on your device as well as use the alarm clock.

Display

Change the display time out, brightness and orientation.

Notifications

Learn how to access and adjust notification settings, turn notifications on or off, and more.

Sounds & alerts

Change volume settings, ringtones, notification alerts, and use Focus assist.

ARTICLES

Available memory

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.

Find IMEI & serial number

View the device IMEI, phone and serial numbers.

Reset device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software version

Determine your current device software version and check for updates.

View & manage data

View data usage and set data limits using myAT&T.

ARTICLES

Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Reset device

Learn how to perform a soft, factory, or alternate master reset of your device.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Having device issues?

Fix common service and device problems.

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