Samsung Galaxy View2 (T927A)

Device help

Find step-by-step help for your device.
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ARTICLES

Access downloaded files

Access files downloaded from a web browser, email, and messages.

Browse the Web

Browse the web, add bookmarks, and access browser settings to clear history and block or unblock pop-ups.

Download apps & games

Download apps, games, movies, music, books, magazine, newspapers and more.

My Files

Use My Files to open and manage downloaded and device created files.

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AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Backup & restore with computer

Backup and restore your device with a computer.

Backup & restore with Google

Backup Google account data in the event you have to replace or reset your device so you can restore later.

Backup & restore with memory card

Backup contacts, photos, and files to increase device memory or transfer to another device.

Samsung Smart Switch Mobile

Transfer your data and apps from your old device to your new one.

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Battery optimization

Manage battery consumption and view power-saving options.

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Call features

Learn what features are available while on an active call.

Contacts

Add, view, delete, and customize contacts by adding a picture or ringtone.

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Airplane mode

Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile hotspot

Set up your device as a mobile hotspot and share your data connection with Wi-Fi-capable devices.

Samsung SmartThings

How to access and use Samsung SmartThings.

Signal & cellular data

View cellular network signal, turn international roaming or your mobile data connection on or off.

Wi-Fi

How to connect to a Wi-Fi network.

ARTICLES

Activate device

Activate AT&T service and the AT&T All Access app.

AT&T AllAccess

View data usage, set data usage alerts, pay bills, add features, and more.

Gestures & navigation

Control your device by making specific movements with your hand.

Google sign-in

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.

Insert SIM & memory card

Install and remove the SIM and memory card (MicroSD).

Keyboard & typing

Keyboard functions, Auto-complete, Swype, Copy & Paste, One-handed operation, and Keyboard settings.

Learn & customize the home screen

Make changes to wallpaper, themes, home screen panels, folders and screen grid.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

User accounts

Create and manage separate user accounts for your device.

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AT&T Messages

AT&T Messages is a free app that brings together your call logs, visual voicemail, and text & multimedia messages into one inbox. In addition to phone access, AT&T Messages is also available from your tablet or a computer.

Email settings

Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.

Messaging settings

Change text (SMS), picture (MMS), Advanced Messaging, wireless emergency (WEA), and AMBER alert settings.

Send & receive email

Send and receive email, add and download email attachments, respond to an email and more.

Send & receive messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

Set up email

Add your email accounts so you can read and send email on your device.

ARTICLES

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

ARTICLES

Screen projecting

Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

TV Mode

How to set up and access TV Mode, adjust settings, and Enable/Disable using Quick Settings.

Calendar

Access the calendar and manage events.

DIRECTV app

Watch, search, record, and more. You never have to be without the entertainment you can't live without. With the DIRECTV app on your phone, your favorite movies and shows are all right there in your pocket, ready to entertain whenever the mood strikes you.

Google Assistant

Use voice commands to control your device and access voice control settings.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

Multi window

Multi Window provides split-screen functionality, which allows you to use two applications at the same time. Complete multiple tasks on one screen; take notes while watching a video, or search the web and check your email messages simultaneously.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

NumberSync

Use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.

ARTICLES

Access, store photos & videos

Learn how to access and store Photos & Videos.

Advanced photo & video features

Learn how to access and use Camera modes, effects, customization, and crop a photo.

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Camera & video settings

Manage camera and video settings including picture size and timer.

Take a picture or video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Take a screenshot

Take a screenshot.

Transfer photos & videos

Transfer files to or from your device and a computer.

ARTICLES

Find My Mobile

Find My Mobile allows you to manage your device in a secure way by tracking and controlling your device remotely.

Secure Folder

Secure your personal content and keep it hidden on your device.

Secure my device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network

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Accessibility

Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date & time

Set the date and time and use the alarm clock.

Display

Change the brightness, display time out, and orientation.

Notifications

Learn how to access and adjust notification settings, and turn notifications on or off.

Sounds & alerts

Change volume settings and ringtones.

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Available memory

Check the available device storage.

Find IMEI & serial number

View the device phone, serial, and IMEI numbers.

Software update

Learn how to update the software of the Samsung Galaxy View2 (T927A).

Software version

Determine your current device software version and check for updates.

View & manage data

Access AT&T AllAccess to view data usage, set data limits, and see the apps using the most data.

ARTICLES

App troubleshooting

Clear the app cache, force stop an app, check for updates, remove an app, and reinstall an app.

Reset device

Perform a soft, factory, and alternate master reset of the device.

Having device issues?

Fix common service and device problems.

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