Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.

Bluetooth

Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Fix Bluetooth issues

Start a flow to troubleshoot Bluetooth issues.

Fix hotspot issues

Start a flow to troubleshoot hotspots issues.

Fix Internet issues

Start a flow to troubleshoot internet issues.

Fix Wi-Fi issues

Start a flow to troubleshoot Wi-Fi issues.

Mobile Hotspot

Set up your device as a mobile hotspot and share your data connection with Wi-Fi-capable devices.

Samsung SmartThings

How to access and use Samsung SmartThings.

Signal & Cellular Data

View cellular network signal, turn international roaming or your mobile data connection on or off.

Wi-Fi

How to connect to a Wi-Fi network.

Device info

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

User Accounts

Create and manage separate user accounts for your device.

Activate Device

Activate AT&T service and the AT&T All Access app.

AT&T AllAccess

View data usage, set data usage alerts, pay bills, add features, and more.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Gestures & Motion

Control your device by making specific movements with your hand.

Google Sign-In

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and more.

Insert SIM & Memory Card

Install and remove the SIM and memory card (MicroSD).

Keyboard & Typing

Keyboard functions, Auto-complete, Swype, Copy & Paste, One-handed operation, and Keyboard settings.

Learn & Customize the Home Screen

Make changes to wallpaper, themes, home screen panels, folders and screen grid.

Email and messaging

Email Settings

Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.

Fix email issues

Start a flow to troubleshoot email issues.

Fix messaging issues

Start a flow to troubleshoot messaging issues.

Messaging Settings

Change text (SMS), picture (MMS), Advanced Messaging, wireless emergency (WEA), and AMBER alert settings.

Send & Receive Email

Send and receive email, add and download email attachments, respond to an email and more.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

Set Up Email

Add your email accounts so you can read and send email on your device.

Getting started

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Key features & apps

Multi Window

Multi Window provides split-screen functionality, which allows you to use two applications at the same time. Complete multiple tasks on one screen; take notes while watching a video, or search the web and check your email messages simultaneously.

myAT&T

View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.

NumberSync

Use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.

Screen Projecting

Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).

TV Mode

How to set up and access TV Mode, adjust settings, and Enable/Disable using Quick Settings.

Calendar

Access the calendar and manage events.

Google Assistant

Use voice commands to control your device and access voice control settings.

Photos, videos, and media

Access, Store Photos & Videos

Learn how to access and store Photos & Videos.

Advanced Photo & Video Features

Learn how to access and use Camera modes, effects, customization, and crop a photo.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Camera & Video Settings

Manage camera and video settings including picture size and timer.

Fix audio issues

Start a flow to troubleshoot audio issues.

Fix camera issues

Start a flow to troubleshoot camera issues.

Take a Picture or Video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Take a Screenshot

Take a screenshot.

Transfer Photos & Videos

Transfer files to or from your device and a computer.

Security

Ads, Pop-ups & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Find My Mobile

Find My Mobile allows you to manage your device in a secure way by tracking and controlling your device remotely.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage their internet use, block apps or websites, and more.

Secure Folder

Secure your personal content and keep it hidden on your device.

Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Settings

Accessibility

Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date, Time & Alarm

Set the date and time and use the alarm clock.

Display

Change the brightness, display time out, and orientation.

Notifications & Alerts

Learn how to access and adjust notification settings, and turn notifications on or off.

Sounds

Change volume settings and ringtones.

System

Available Memory

Check the available device storage.

Find IMEI, Phone & Serial Number