Device help
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ARTICLES
Browse the web, use browser tabs and bookmarks, and access browser settings to clear history, manage pop-ups, adjust text size, and more.
Download apps, games, movies, music, books, magazine, newspapers and more.
Use My Files to open and manage downloaded and device created files
Move or uninstall Apps from your home screen, and delete apps from your device.
How to view, switch between, and close running applications.
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Backup & restore with computer
Backup and restore your device with a computer.
Backup & restore with memory card
Backup contacts, photos, and files to increase device memory or transfer to another device.
Save files to OneDrive and access them from any device, like your PC, tablet, or phone.
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Tips and tricks to extend your battery performance.
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Add, view, delete, and customize contacts by adding a picture or ringtone.
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Airplane Mode disables all wireless services (calls, data and text messages) on the device. Disable Airplane mode to restore regular functions.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Use your ATnT device as a mobile Wi-Fi hotspot to share your data connection with Wi-Fi-capable devices such as: smartphones, tablets, netbooks, MP3 players, and more.
View cellular network signal, turn on or off international roaming, and your mobile data connection.
How to connect to a Wi-Fi network.
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Activate your rate plan using ATnT AllAccess.
View data usage, set data usage alerts, pay bills, add features, and more.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Install and remove the SIM and memory card (MicroSD).
Navigate your keyboard, copy and paste text, use speech-to-text, and access keyboard settings.
Learn & customize the home screen
Choose your background, choose a theme, add/remove apps to/from the home screen, and add/remove folders to/from the home screen.
View your device's SIM card type, OS, network technology, operating frequencies, physical characteristics and storage.
Create and manage separate user accounts for your device.
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Access and manage email settings such as signature, sync frequency, delete an account, and add an account.
Send and receive email, add and download email attachments, refresh the inbox, respond to an email, view and save an attachment, and delete an email.
Add your email account to sync email, contacts, calendar, and notes to your device.
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Learn how to access and use Air Command.
Learn how to access and use S Mode.
Learn how to access and use Samsung Flow.
Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).
Access the calendar to create, edit and delete events.
View and pay your ATnT bills online, manage your account, reset passwords, or upgrade your ATnT services.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
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Learn how to access and store Photos n videos.
Advanced photo & video features
Access Camera modes, effects, filters, customize settings, and crop a photo.
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Take a picture or video, use the front and rear camera, and switch between camera and video modes.
Take a screenshot on your device.
Transfer photos and videos to or from your device and a computer.
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Set up your device so you can remotely locate and control.
Lock or unlock your display, set a screen security lock type (PIN, Fingerprint, or Windows Hello), get your PUK code, or request your device be unlocked from the ATnT network.
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Navigate to accessibility features and turn on Narrator.
Set the date, time, or an alarm.
Change the display time out, brightness and orientation.
Learn how to access and adjust notification settings, and turn notifications on or off.
Change volume settings, ringtones, and notification alerts.
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Check the available device storage.
Find IMEI, phone & serial number
View the device IMEI, phone and serial numbers.
Learn how to update the software of the Samsung Galaxy Book2 (W737A).
Determine your current device software version and check for updates.
View data usage and set data limits using ATnT AllAccess.
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Perform a soft, factory, and alternate master reset of the device.
Fix common service and device problems.