Device help
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Tips and tricks to extend your battery performance.
Change the display brightness, time out and orientation.
Connect a smartphone or tablet to the Sonim MegaConnect's Wi-Fi network.
Connect your computer to the Sonim MegaConnect's Wi-Fi network.
How to connect your device to the internet via Ethernet.
Learn how to connect WPS devices.
View connected devices to your Sonim MegaConnect.
Learn how to set up guest Wi-Fi.
View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.
USB tether your device with your computer when there is too much Wi-Fi interference to connect wirelessly.
View the Wi-Fi connection details for your device.
Wi-Fi Network Name and Password
View and edit the Wi-Fi network name and password for the router's wireless network.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
This article describes how to connect to a network.
Install and remove the SIM and battery.
Set up your device for the first time or after a factory reset.
How to attach and troubleshoot an external antenna.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, serial number, and phone number.
View connection information, messages, and device information in the management website.
Navigate the screen on the device.
Determine what content is displayed when using your device.
Set or change Wi-Fi network security.
Access and change the APN on the device.
Change the display brightness, time out and orientation.
Find IMEI, Phone & Serial Number
Learn how to locate your device's IMEI, serial number, and phone number.
Perform a power cycle, factory, or alternate master reset of your device, and reset network settings.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
What to do if you can't access certain websites when using your device.
What to do if there is limited or no connectivity.
Mobile Hotspot Wi-Fi Not Found
This article describes what to do if the network is not found.
Perform a power cycle, factory, or alternate master reset of your device, and reset network settings.
