Device help

Find step-by-step help for your device.

Browse device topics

Articles

Battery life

Tips & tricks to extend your battery performance.

Charge the battery

This tutorial shows how to charge the battery of your device.

Articles

Contacts

This tutorial shows how to add/edit/delete contacts.

Articles

Airplane mode

Enable and disable all radio signals from the device.

Bluetooth

This tutorial shows how to pair and connect a Bluetooth device.

Signal & data availability

This tutorial shows how to view the signal and data availability.

Articles

Device layout

This tutorial shows the layout of your device.

Keyboard & typing

This tutorial goes through the keyboard and typing function.

Navigation tips

This tutorial shows the navigation tips for the device.

Notifications & icons

This tutorial goes through the notifications and icons of the device.

Power device on or off

Turn your device on and off.

Specifications

This tutorial walks through the specifications of the device.

Articles

Send messages

This tutorial shows how to send messages on your device.

Articles

Add music

This tutorial shows how to add music to your device.

SOS, Angel, & Live tracking contacts

This tutorial shows how to use SOS, Angel, and Live tracking on your device.

Speed and distance

How to track speed and distance during a run.

Workout history

How to view workout history on your device.

Emergency message

How to send an emergency message to your contacts.

Fitness apps

Upload workout data to fitness apps.

Articles

Locate device

This tutorial shows how to find your device in the event of it being lost or stolen.

Secure my device

This article describes how to lock and unlock the screen.

Articles

Change alerts

This tutorial shows how to change alerts on your device.

Change watch face

This tutorial shows how to change the watch face on the device.

Date & time

This tutorial shows how to set the date and time of your device.

Display

This tutorial shows how to adjust the display of your device.

Location services & GPS

This tutorial shows how to turn location services on and off on the device.

Articles

Find IMEI & serial number

This tutorial shows how to find the IMEI and the serial number of the device.

View device software version

This tutorial shows how to look up the device software version.

Having device issues?

Fix common service and device problems.

Get the AT&T ActiveArmor app

Download the free ActiveArmor app to:

  • Help block spam and fraud calls
  • Secure your device and the stuff on it
  • Get notified of data breaches
Download ActiveArmor app from the App store
Download ActiveArmor app from the Google Play store
Get the AT&T Device Help app

Use the device help app to:

  • View customized device tutorials
  • Run device health check
  • Get help with common device issues
Download Device Help app from the App store
Download Device Help app from the Google Play store