Device help

Find step-by-step help for your device.
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ARTICLES

AT&T Navigator

How to access ATnT Navigator.

Browse the Web

Learn to browse the web and manage tabs and bookmarks.

Browser options

Access browser settings to delete browser history, set the home page, and more.

ARTICLES

Battery optimization

Tips n tricks to extend your battery performance.

Charge the battery

How to charge your battery.

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Call forwarding

Learn how to manage call forwarding from your device.

Call waiting & 3-way

Add another person to your call, merge calls, place someone on hold and more.

Caller ID

Learn how to show or hide your caller ID when making calls.

Contacts

How to add a contact.

In-call options

Learn what features are available while on an active call.

Make & receive a call

Place, receive, n reject a call.

Speed dial

Learn how to use speed dial and manage speed dial contacts.

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Airplane mode

Learn how to turn Airplane mode on and off.

Bluetooth

Use the Bluetooth features of the device.

Signal & cellular data

View cellular network signal and your mobile data connection status.

ARTICLES

Cleaning your device

Get tips on the best way to keep your device clean.

Device layout

Provides an overview of the device layout.

Keyboard & typing

How to use the keyboard, use speech-to-text, access keyboard settings, and more.

Phone assembly

How to install the battery, SIM, and memory card (for applicable devices).

Power device on or off

Turn your device on and off.

Specifications

Learn your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

ARTICLES

Messaging settings

Set text (SMS) and picture (MMS) message alerts, limits, display options and more.

Send & receive messages

How to send, receive, and delete picture (MMS) and text (SMS) messages.

ARTICLES

Calendar

This article describes how to access the calendar.

ARTICLES

Play music

Play music, turn the music player off.

Take a picture or video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Transfer media to & from computer

Transfer files to or from your device and a computer.

View & share photos or videos

Access, view, and share your photos and videos.

ARTICLES

Secure my device

Lock the device screen, set and change security lock, and locate device.

Set or change password security

Enable or change the password on your device.

ARTICLES

Accessibility

Turn on features such as TalkBack, Hearing aid mode, and more.

Change alerts

This article describes how to change the device's alerts.

Change ringtones

Choose which ringtone your device will use to alert you to incoming calls.

Change wallpaper

This article describes how to change the wallpaper, or background, of the home screens.

Date & time

Set the date n time.

Display

Change the display time out, brightness and orientation.

Sounds & alerts

Change volume settings, ringtones, and notification alerts.

ARTICLES

Available memory

Check the available device storage.

Find IMEI & serial number

View the device IMEI, phone, SIM (ICCID) n serial number.

View device software version

This article describes how to locate and update the software version.

ARTICLES

Reset device

This article describes how to perform a factory reset.

ARTICLES

Access voicemail

Check your voicemail messages.

Set up voicemail

Set up voicemail on your device.

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