AT&T Store Charlotte Northlake Mall
In-store shopping
In-store pickup
Personal delivery
| Day of the Week | Hours |
|---|---|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
Temporary change of hours until further notice.
6801 Northlake Mall Drive
Suite 259
Charlotte, NC 28216
US
We are located on the uper level near Macy's.
(704) 921-2000
Our top priority is safety
Face masks required and provided
Employee health screening
Curbside service and touchless transactions
6 feet social distancing environment
Continuous cleaning and hand sanitizing
Shopping hours for high risk individuals
Check out COVID-19: Our Response webpage for the latest information.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
LIMITED TIME AARP OFFER
Learn how to get a $100 credit per line when you switch to AT&T and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offers and new phones for Charlotte
![Samsung Galaxy Ultra 5G]()
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.![iPhone 11]()
SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.10.00/mo.![AT&T Apple Watch BOGO]()
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!![iPhone SE]()
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.Req's 0% APR 30-mo. agmt. For well-qual. customers.5.00/mo.![Prepaid phone plans in Charlotte]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Charlotte?AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details50.00/mo.![AT&T PREPAID iPhone SE (2020)]()
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Charlotte Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Northlake Mall Store location has got you covered. We’re your one-stop shop in Charlotte, NC.
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about.
So, now that you know us a little better, stop by our Charlotte, NC store located at 6801 Northlake Mall Drive! We’d love to get to know you.
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Northlake Mall Store location has got you covered. We’re your one-stop shop in Charlotte, NC.
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about.
So, now that you know us a little better, stop by our Charlotte, NC store located at 6801 Northlake Mall Drive! We’d love to get to know you.
What our customers are saying
3.6- December 3, 20201worst customer service
They will make false promise , sales persons are not cultured, they wont respond after their sale. they don't know the process and don't know hot to deal with customersResponse from AT&TMarch 1, 2021Hello Senthil Thank you for reaching out. We apologize and want to correct this! Your experience in our store matters to us, and we'll work to make sure the next experience is better. Please come back to the store and ask to see a manager. - January 29, 20201Do not go to this store! They will lie to you and sell you something you not realize you are buying. If you feel compelled to deal with AT&T, which I highly recommend not doing, then go to the corporate store and not this reseller!!!
- July 2, 20195
- May 27, 20191went to att store to apply for veterans discount on my mothers account,have moved in with mother to help her pay bills so account was in her name;just wanted to help by using my veterans discount,took my discharge papers to att store so could apply for discount.The rep at the store took all my information down and submitted paperwork to att after about 4 mos.,no discounts applied to bill called att 05/22/2019 tofind out what had happened to the discount and was told by person I spoke to on the phone that the account would have to be in my name but as I was helping my mom pay her bills everything was in her name I asked why did no one explain this at time of my application they said that the store rep should have explained and known this fact but alas was not informed by anyone,was not happy about this as I said was living with my my mom trying to help her financially any way I could.
- April 8, 20192It was sad I just spent time sitting around waiting on response from tech team on promotion no compensation then I had to leave and return the next day to be sent to get cash no compensation for time spent just waiting 5 hours
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders.
Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Charlotte area
Fast. Easy. All Online.
- Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
- Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
- Do it all, right from your phoneDownload now
Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.
AT&T services
Want to stay in the loop?
Sign up for the latest deals, product news, and more from AT&T.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.