AT&T Store Charlotte Northlake Mall

In-store shopping
In-store pickup
Personal delivery
Map of 6801 Northlake Mall Drive in Charlotte
Get directions to AT&T Store at 6801 Northlake Mall Drive Charlotte, NC
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
6801 Northlake Mall Drive
Suite 259
Charlotte, NC 28216
US
We are located on the uper level near Macy's.

Special offers and new phones for Charlotte

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About the Charlotte Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Northlake Mall Store location has got you covered. We’re your one-stop shop in Charlotte, NC. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Charlotte, NC store located at 6801 Northlake Mall Drive! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Northlake Mall Store location has got you covered. We’re your one-stop shop in Charlotte, NC. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Charlotte, NC store located at 6801 Northlake Mall Drive! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Fantastic service! Everyone we talked to in the store was extremely nice and helpful. Derick and Luke went out of their way to explain options and help us find a good deal. They took time to walk us through different plans and features and did a great job getting everything set up. I highly recommend.
    Response from AT&T
    Hello Ted. We are so glad Derick and Luke were able to make it such a great experience for you. Please come see us again soon!
  • full starempty starempty starempty starempty star1
    worst customer service

    They will make false promise , sales persons are not cultured, they wont respond after their sale. they don't know the process and don't know hot to deal with customers
    Response from AT&T
    Hello Senthil Thank you for reaching out. We apologize and want to correct this! Your experience in our store matters to us, and we'll work to make sure the next experience is better. Please come back to the store and ask to see a manager.
  • full starempty starempty starempty starempty star1
    Do not go to this store! They will lie to you and sell you something you not realize you are buying. If you feel compelled to deal with AT&T, which I highly recommend not doing, then go to the corporate store and not this reseller!!!
  • full starfull starfull starfull starfull star5
  • full starempty starempty starempty starempty star1
    went to att store to apply for veterans discount on my mothers account,have moved in with mother to help her pay bills so account was in her name;just wanted to help by using my veterans discount,took my discharge papers to att store so could apply for discount.The rep at the store took all my information down and submitted paperwork to att after about 4 mos.,no discounts applied to bill called att 05/22/2019 tofind out what had happened to the discount and was told by person I spoke to on the phone that the account would have to be in my name but as I was helping my mom pay her bills everything was in her name I asked why did no one explain this at time of my application they said that the store rep should have explained and known this fact but alas was not informed by anyone,was not happy about this as I said was living with my my mom trying to help her financially any way I could.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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