AT&T Store Charlotte Northlake Mall
| Day of the Week | Hours |
|---|---|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
Temporary change of hours until further notice.
6801 Northlake Mall Drive
Suite 259
Charlotte, NC 28216
US
We are located on the uper level near Macy's.(704) 921-2000
3.6 out of 5.0
(17 Reviews)To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Charlotte's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Special offers and new phones for Charlotte
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
Smartphone
NEW SAMSUNG GALAXY S21+ 5G
Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Charlotte?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Charlotte Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Northlake Mall Store location has got you covered. We’re your one-stop shop in Charlotte, NC.
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about.
So, now that you know us a little better, stop by our Charlotte, NC store located at 6801 Northlake Mall Drive! We’d love to get to know you.
Store Events
Black Friday Deals are here! - Fri, November 27
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.6 out of 5.0
(17 Reviews)- December 3, 20201 out of 5worst customer service
They will make false promise , sales persons are not cultured, they wont respond after their sale. they don't know the process and don't know hot to deal with customers - January 29, 20201 out of 5Do not go to this store! They will lie to you and sell you something you not realize you are buying. If you feel compelled to deal with AT&T, which I highly recommend not doing, then go to the corporate store and not this reseller!!!
- July 2, 20195 out of 5
- May 27, 20191 out of 5went to att store to apply for veterans discount on my mothers account,have moved in with mother to help her pay bills so account was in her name;just wanted to help by using my veterans discount,took my discharge papers to att store so could apply for discount.The rep at the store took all my information down and submitted paperwork to att after about 4 mos.,no discounts applied to bill called att 05/22/2019 tofind out what had happened to the discount and was told by person I spoke to on the phone that the account would have to be in my name but as I was helping my mom pay her bills everything was in her name I asked why did no one explain this at time of my application they said that the store rep should have explained and known this fact but alas was not informed by anyone,was not happy about this as I said was living with my my mom trying to help her financially any way I could.
- April 8, 20192 out of 5It was sad I just spent time sitting around waiting on response from tech team on promotion no compensation then I had to leave and return the next day to be sent to get cash no compensation for time spent just waiting 5 hours
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