AT&T Store Charlotte Riverbend

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 9516 Riverbend Village Drive in Charlotte
Get directions to AT&T Store at 9516 Riverbend Village Drive Charlotte, NC
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
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You can schedule an appointment at this store and visit on your schedule.

9516 Riverbend Village Drive
Charlotte, NC 28216
US

Special offers and new phones for Charlotte

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About the Charlotte Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Charlotte, NC. We're located at the corner of Riverbend Village Drive and Corning Place, next to Pet People. Conveniently located off I-485, we serve Mountain Island, Hardwood Lane and Westbourne area and surround neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Charlotte, NC. We're located at the corner of Riverbend Village Drive and Corning Place, next to Pet People. Conveniently located off I-485, we serve Mountain Island, Hardwood Lane and Westbourne area and surround neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starempty starempty starempty starempty star1
    I normally never write negative reviews and always try to give business and employees the benefit of the doubt but the whole experience with this store has been completely less than optimal.
    We received a promotional offer in the mail from AT&T to install fiber to our house. I went into this location to determine what pricing options would be per month and how much more expensive fiber would be. I was told that there would be ‘no change in monthly pricing.’ Between the current internet plan and upgrading to the fiber plan. This question was re-asked and reiterated at least 2-3 more times before leaving the store.
    Our first bill rolls around and surprise! Our bill jumped by more than $50 (plus taxes and fees.) I contacted the store because I was told one thing in person and my bill reflected something completely different. I was given a 1-800 customer service number because ‘they don’t deal with that’. Upon asking to speak to a manager to provide feedback that the store employees are giving customers false information I was told ‘the manager isn’t physically at this store location and no one can get a hold of them.’
    Their complete lack of customer care or follow through on their mistake has been absolutely appalling. There’s absolutely zero accountability from any of their employees.
    Response from AT&T
    Hello Malissa L- We truly apologize about this experience, please reach back out to the store to speak with a manger so that we can identify what the problem was with this fiber upgrade. Having the best speeds for internet is essential and we want to ensure you have the best with the accurate pricing.
  • full starfull starfull starfull starfull star5
    Awesome David! Ask for him... he will take care of you!!!!
  • full starempty starempty starempty starempty star1
    Ordered a phone for curbside pickup. Curbside check in was not processing and said I needed to contact the store. The person in the store said I needed to come in the store (even though I told him I chose curbside).

    Once I got in and provided my ID, he said “you’re not *insert husband’s name*” I said I’m aware and I can give him the code to access the account with the phone, that is in my name and is the only phone on the account. He said no your husband needs to make you an authorized user. I said should I call him in which he answered no.

    I said “I have never had this issue before, I usually give the code and it’s fine. I have already paid for the phone. All I need to do is pick it up. I do this every year at Best Buy”

    His response, with an attitude, “well we’re not Best Buy”

    So I told him he could keep the phone and I’ll take my money to Best Buy then.

    Never did he say I could handle this in the app in 2 minutes, which I ended up doing but because of his condescending tone and attitude I will never give this store my money. I will drive out of my way to go to Best Buy.
  • full starfull starfull starfull starfull star5
    I called the store to ask a few questions and the gentleman that answered the phone was so kind and helpful! After a not so great experience with the Cox Rd store It was a pleasure to have someone who was so helpful answering the phone!
  • full starfull starfull starfull starfull star5
    I can't say enough good things about this AT&T store and the reps. Two days in a row they have gone out of their way to take care of my wife and I with the best customer service. They resolved issues for us even when a corporate AT&T store refused to help us.

Cellphones, plans & accessories

AT&T PREPAID

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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