Many cities require an alarm permit for professionally monitored security systems. This helps fund the cost of responding to home alarms, including AT&T Connected Life’s professional monitoring plan provided by Abode.
Some police departments won’t respond to an alarm if there isn’t a permit on file with the city. The authority having jurisdiction in your area may require you to register monitored or non-monitored home alarm systems with the local police department. There may be an annual fee, from $25 to $100, which is payable by you, the alarm system user.
If you aren’t sure if your city, county, or state requires a permit, contact your local government offices.
If you determine an alarm permit is required in your area, you’ll need to add your permit number to your monitoring information in the Connected Life app.
Select Menu (≡).
Tap your name to open your Profile.
Select Alarm Permit.
Enter your permit number and tap Save.
Details required for an alarm permit application
Self-setup
The AT&T Connected Life system is sold online as a "DIY" product where the owner is responsible for the installation and the maintenance of the system (e.g. ensuring batteries are charged and the system is online), not the Abode, AT&T, or Google companies, or any other retail channels that may sell the system.
Unless the permit application requests the manufacturer's name (Abode System, Inc.) this name should not be used as the name for the installer or the support company on the alarm permit application. You can use "self-installed" or “ self-supported” or "DIY" as the name of your installer and or "supported by" in the applicable field. Make sure to include any required payment with your application so your permit is active.
If the alarm manufacturer or monitoring company information is requested you can use the following information:
Alarm Company:
Abode System, Inc. (online sales of DIY alarm systems)
2625 Middlefield Rd #900
Palo Alto, CA 94306
(415) 870-7171
Monitoring Center:
Rapid Response
400 W Division St
Syracuse, NY 13204
(833) 857-4688
Cities that require alarm or monitoring service to submit alarm permits
Some cities may require either the alarm company or monitoring service to obtain the alarm permit from the customer and pay the fees, then collect the fees from the owner of the alarm system. If your area has these requirements, please contact the Abode support team for Connected Life. They will be glad to submit your permit information and contact you once the process is completed.
Important
Abode, AT&T, or Google companies shall in no event be liable or responsible for damage or injury to any person or property occasioned through the use, maintenance, or operation of any Connected Life device, and shall be indemnified and saved harmless against claims for damage or injury in such cases.
Abode, AT&T, or Google companies shall not be responsible for the periodic testing or maintenance of any Connected Life system or devices or monitoring equipment or fines incurred from false alarms or related alarm permitting fines or issues. The user is responsible for obtaining their alarm permit. Contact the Abode support team for Connected Life for any alarm permitting questions or help.