Software update for the BlackBerry Q10 (SQN100-1)

Software update for the BlackBerry Q10 (SQN100-1)

Latest update
Getting started
Update & verify software
Previous updates

Latest update

The updates

  • What's changing: Various security enhancements


The details

  • Release date: September 12, 2018
  • OS: BlackBerry 10.3.3
  • Software release:
  • OS version:
  • File size: 31MB 

Getting started

  • You can download the update via Firmware Over the Air (FOTA). 
  • You must connect your device to Wi-Fi to download the update.
  • You can also download and install the update using your computer and the BlackBerry Link software.

Update & verify software

Update software over Wi-Fi

  1. Make sure your device is fully charged and connected to the Wi-Fi network.
  2. Swipe down from the top of the screen and tap Settings.
  3. Scroll to and tap Software update.
  4. Tap Check for updates.
  5. Follow the on-screen prompts to download and install the update.
  6. The device automatically restarts once the new software successfully installs.

Update software using your computer

  1. Download and install the BlackBerry Link software to your computer.
  2. Connect your phone to your computer using the USB cable.
  3. On the left side of the screen, select the Software updates tab.
  4. Select Check for updates.
  5. Select Install Software Update and follow the on-screen instructions.

Verify update

  1. Swipe down from the top of the screen and tap Settings.
  2. Tap About.
  3. Tap the Category field.
  4. Tap OS.
  5. Your device has the latest software if the Software release and OS version match the current update details.

Troubleshoot software update

Previous updates

April 3, 2017
  • What's new: Operating system (OS) update to BlackBerry 10.3.3
  • What's changing: National Information Assurance Partnership (NIAP) compliance
  • OS: BlackBerry 10.3.3
  • Software release:
  • OS version:
  • Radio version:
  • File size: 490MB - 1.78GB
July 29, 2015
  • What's new: Amazon Shop enhancements
  • What's changing: Fix to browsing applicable to Work-space-only activated devices, and email fix and enhancements applicable to some enterprise customers
  • OS: BlackBerry 10.3.2
  • Software release: SR
  • OS version:
  • Radio version: 
June 18, 2015
  • Anti-Theft Protection - Ability to remotely lock, wipe, and recover a device by signing in to BlackBerry Protect
  • BlackBerry Blend - Bring messaging and content on your BlackBerry smartphone to your computer and tablet. No saving to a cloud, no wires, no backing up. It's just there
  • Android app compatibility - Download and install Android app from the Amazon Appstore
  • BlackBerry Assistant - Manage your email, contacts, calendar, and other features through simple voice and text commands
  • BlackBerry Hub with Instant Actions - Quickly organize your inbox without having to go into each message
  • Camera Updates
  • Media Improvements
  • Updated Calendar
  • Battery life improvements
  • Secure enterprise improvements
  • Enhanced browser
  • Amazon Shopping preloaded
  • OS: 10.3.2
Aug. 27, 2014
  • 64GB MicroSD cards supported
  • Camera bug fixes
  • Operating system stability enhanced to prevent crashes
  • Browser stability enhanced to prevent crashes
  • BES support bug fixes
  • Mercedes-Benz Bluetooth connectivity issue fixed
  • OS version:
  • Software release:
April 16, 2014
  • Filtering on BlackBerry Hub
  • BlackBerry Natural Sound
  • Simplified Phone Experience
  • Battery Monitor
  • OS version: 
  • Software release:
July 2, 2013
  • Exchange Active Sync (EAS) device password lock
  • Device modem update
  • OS version:
  • Software release:

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