1. To set up your visual voicemail, from the home screen, select Phone.
   Note: Alternatively, you can set up voicemail by selecting Phone, then pressing and holding the 1-key. If prompted, enter your voicemail password, then follow the prompts to set up your voicemail. You will not be able to set up your voicemail when using Wi-Fi calling.
   
2. Select Voicemail.
   
3. New Voicemail Customers go to Step 5,
   
4. Existing Voicemail Customers go to Step 10.
   
5. Select Set Up Now.
   
6. Enter a 7 to 15 digit voicemail password and select Done.
   
7. Re-enter your voicemail password, and select Done.
   
8. Select to use a Default greeting or record a Custom greeting, then select Done.
   
9. Your Visual Voicemail inbox will be displayed.
   
10. Existing Voicemail customer: Enter your existing voicemail password or setup your mailbox as prompted.
    Note: If you are an existing customer and you have forgotten your voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    
11. iPhone displays a message asking for your voicemail password. Enter the voicemail password, and then select Done. Your Visual Voicemail box will be displayed.
    Note: View the Access Voicemail for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.