To set up your visual voicemail, from the home screen, select Phone. Note: Alternatively, you can set up voicemail by selecting Phone, then pressing and holding the 1-key. If prompted, enter your voicemail password, then follow the prompts to set up your voicemail. You will not be able to set up your voicemail when using Wi-Fi calling.
New Voicemail Customers go to Step 5,
Existing Voicemail Customers go to Step 10.
Select Set Up Now.
Enter a 7 to 15 digit voicemail password and select Done.
Re-enter your voicemail password, and select Done.
Select to use a Default greeting or record a Custom greeting, then select Done.
Your Visual Voicemail inbox will be displayed.
Existing Voicemail customer: Enter your existing voicemail password or setup your mailbox as prompted. Note: If you are an existing customer and you have forgotten your voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
iPhone displays a message asking for your voicemail password. Enter the voicemail password, and then select Done. Your Visual Voicemail box will be displayed. Note: View the Access Voicemail for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.