Manage AT&T PREPAID Account
Which device do you want help with?

Manage AT&T PREPAID Account

Learn how to change your AT&T PREPAID plan, check your balance, add money to your account, and more.

1. To manage your AT&T PREPAID account from your device or computer browser, go to

Image 1

2. Enter your AT&T PREPAID wireless number and 4-digit password, then select Login.

Note: The user name is your 10-digit wireless number, and the initial password is set to the Last digits of your wireless number.

Image 2

3. Your Current Balance will be displayed. To add money to your account, scroll to then select Make a Payment.

Image 3

4. Scroll down to Setup Auto Refill, add Packages, switch Rate Plans, view Account History, and more.

Note: Select the Menu icon for additional options.

Image 4

5. To manage your account over the phone, from the home screen select the Phone app > Dial pad icon > enter 611 > select the Call icon. If calling from a landline phone, dial 1-800-901-9878.

Note: You can also manage your account via text message using AT&T PREPAID star codes.

Image 5

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!