- To change your voicemail password, you must know your current voicemail password.
Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password. - From the home screen, swipe down from the top of the screen.
- Tap the Settings icon.
- Tap Phone.
- Tap Set up voicemail.
- Tap Voicemail PIN.
- Follow the on-screen instructions.