Wireless Support/Device Support/
Photos, videos, and media/
Transfer media to & from computer
Which device do you want help with?

Transfer media to & from computer

Transfer files to or from your device and a computer.


INSTRUCTIONS & INFO
  1. Download and install the Windows Phone app:
    www.windowsphone.com/en-us/how-to/wp8/windows-phone-app-for-desktop
    device 3203/1665512.jpg
  2. With the device powered on, insert the microUSB end of the microUSB cable into the port on the device.
    device 3203/1665513.jpg
  3. Insert the USB end of the microUSB cable into an open port on the computer.
    device 3203/1665514.jpg
  4. Once the phone is connected to the computer, Windows Phone app will open automatically. Click Browse Device.
    device 3203/1665515.jpg
  5. Drag and drop the desired files to and from the device to transfer.
    device 3203/1665516.jpg

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