Your voicemail box will be connected. Follow the voice prompts to enter your voicemail password, then tap end call. Note: If you are a new customer and have not established a voicemail box, you will be prompted to choose a voicemail password and greeting. Some existing customers will be asked to Call Voicemail and enter the current voicemail password. If you have forgotten your voicemail password, you will not be able to access Voicemail until you reset your voicemail password.