Available Memory

Available Memory

Check the available device storage.


INSTRUCTIONS & INFO
  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.
    Note: This device is available with 32GB of internal memory and the option to add a MicroSD card up to 2TB. MicroSD cards are sold separately.
    device 5223/9006180_01.jpg
  2. Scroll to and select Storage. Available Device storage and Portable storage space will be listed. 
    device 5223/9006180_02.jpg
  3. FREE UP MEMORY: From the Storage menu, select the desired storage location. Navigate to, then select and hold the desired content. Select the Delete icon, then select OK to confirm.
    device 5223/9006180_03.jpg
  4. REMOVE UNUSED APPS: From the Settings screen, select Apps & notifications > desired app > UNINSTALL.
    Note: Select OK to confirm.
    device 5223/9006180_04.jpg
  5. CLEAR APP DATA: From the desired app's App info screen, select Storage then select CLEAR DATA.
    device 5223/9006180_05.jpg
  6. ADDITIONAL STORAGE: Download a cloud storage app from the Play Store for more device storage.
    device 5223/9006180_06.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!