Secure my device

Secure my device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.


INSTRUCTIONS & INFO
  1. To wake the device or put the screen to sleep, press the Power/Lock key.
    Note: To wake the device using knock on, tap the screen twice to wake the device.
    device 5077/9007010_01.jpg
  2. To set additional screen security, swipe down from the top of the screen and tap the Settings icon.
    device 5077/9007010_02.jpg
  3. Tap the Display tab and tap Lock screen.
    device 5077/9007010_03.jpg
  4. Tap Select screen lock.
    device 5077/9007010_04.jpg
  5. Tap the Desired screen lock type and follow the prompts for set up.
    Note: For this demonstration, 'Pattern' was chosen.
    device 5077/9007010_05.jpg
  6. To login using the security lock, from the lock screen, swipe up and enter your Chosen screen lock.
    device 5077/9007010_06.jpg
  7. To change the security lock type, from the Lock screen menu, tap Select screen lock.
    device 5077/9007010_07.jpg
  8. Enter your Current screen lock.
    device 5077/9007010_08.jpg
  9. Choose Desired screen lock and follow prompts to set up.
    device 5077/9007010_09.jpg
  10. To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit att.com/deviceunlock.
    Note: If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5077/9007010_10.jpg

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