Secure my device
Which device do you want help with?

Secure my device

Lock or unlock your display, set a screen security lock type (pin, password, pattern, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.


INSTRUCTIONS & INFO
  1. To lock your device, flip the screen closed.
    device 5080/9007010_01.jpg
  2. To unlock the device, flip open the screen.
    device 5080/9007010_02.jpg
  3. To set a security lock on the device, from the home screen, select Menu.
    device 5080/9007010_03.jpg
  4. Select Settings.
    device 5080/9007010_04.jpg
  5. Select Device Settings.
    device 5080/9007010_05.jpg
  6. Select Security.
    device 5080/9007010_06.jpg
  7. Select desired option.
    Note: For this example Phone Security was used.
    device 5080/9007010_07.jpg
  8. Toggle Phone Lock to On.
    device 5080/9007010_08.jpg
  9. Enter a password and press OK.
    device 5080/9007010_09.jpg
  10. To change the password, scroll to and select Change Password.
    device 5080/9007010_10.jpg
  11. Input the previous password and press OK.
    device 5080/9007010_11.jpg
  12. Enter a new password and press OK.
    device 5080/9007010_12.jpg
  13. Confirm the new password and press OK.
    device 5080/9007010_13.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!